UPMC Western Maryland Behavioral Health Services

Do crisis services operate 24/7?

Yes. Emergency Behavioral Health Services provide a professional counselor 24 hours a day, every day of the year in the Emergency Department.

Is there an inpatient unit?

Yes, a 17-bed inpatient unit for acute psychiatric illnesses and medically-necessary detoxification.

What mental health services are available by UPMC Western Maryland Behavioral Health?

Expanding continuum of Behavioral Health Services including acute inpatient care, emergency/crisis assessment and intervention, outpatient services, and inpatient or outpatient treatment options.

Is there a crisis hotline and is it available 24/7?

Yes. Crisis Hotline is 240-964-1399 and counselors are available 24 hours a day, 365 days per year.

Can I be seen in emergency if I have a psychiatric or addiction issue?

Yes. Emergency Behavioral Health Services provide a professional counselor in the UPMC Western Maryland Emergency Department for crisis assessment and intervention, with a psychiatrist on-call if needed.

Is there an inpatient unit for behavioral health at UPMC Western Maryland?

Yes, there is a 17-bed inpatient unit for acute psychiatric illnesses and medically-necessary detoxification services.

What happens after the initial crisis evaluation?

The patient is medically examined in the ED, then referred to the least restrictive level of care; discharge planning and referrals to outpatient community resources are provided.

Is the UPMC Western Maryland patient portal available for behavioral health patients?

The UPMC Western Maryland Behavioral Health Patient Portal is no longer available; a new UPMC portal is available for patients in Central PA, Northwest PA, Maryland, and New York.