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Health Matters Urgent Care

4.5 out of 5 · 151 reviews

Urgent Care • Cumberland, MD

About

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Health Matters Urgent Care is a private medical practice based in Cumberland, Maryland, with four U.S. offices. They specialize in treating minor illnesses and injuries in under one hour. The company reports about $32.1 million in annual revenue, a small workforce (approximately 6 employees listed), and operates under the names Health Matters Urgent Care and Health Matters Urgent Care. Contact numbers: 301-729-8702 and 1-301-729-3278. Main headquarters and multiple locations appear near Cumberland, MD (and one listing in Cumberland, Rhode Island). SIC/NAICS codes: 80/801 and 62/621.

Clinic Type

Urgent Care

Address

14302 Barton Blvd. SW, Cumberland, MD 21502

Phone

301-729-3278

Email

shannon@hmucare.com

Opening Hours

Monday – Saturday: 8:00 a.m. – 6:00 p.m. Last patient check-in time: 5:30 p.m. Occupational Medicine Office Hours: Monday & Wednesday: 7:30 a.m. – 4:30 p.m.; Tuesday & Thursday: 6:00 a.m. – 4:30 p.m.; Friday: 7:30 a.m. - 11:30 a.m. Provider for DOT Physicals and Workers Compensation visits only available until 2:00 PM

Website

https://hmucare.com/

Emergency Care

Call 911 for emergencies

Services Offered

  • Urgent care
  • Aesthetic services
  • Occupational medicine
  • DOT physicals
  • Workers' compensation visits
  • X-ray capability

Technology & Equipment

  • X-ray capability

Team

  • Alyssa Mullery, PA-C, Master of Medical Science in Physician Assistant Studies, Frostburg State University — board-certified Physician Assistant
  • Krista Smith, Board-certified Family Nurse Practitioner, American Academy of Nurse Practitioners — NP-C / Family Nurse Practitioner

Insurance & Payment

—

Languages Spoken

—

FAQs

This form is not designed for medical questions. Please visit our office for medical evaluation. If you are experiencing an emergency, please Call 911.

This is a general notice rather than a patient FAQ entry; no explicit answer provided in the text.

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5/5 stars (151 reviews)
  • Facebook: 92% recommend (64 reviews)

Patients praise

  • Compassionate and professional care providers
  • Kind and friendly staff members in many experiences
  • Efficient wait times for some patients

Common complaints

  • Reports of unprofessional staff behavior
  • Complaints regarding refusal to see patients near closing time
  • Concerns about long wait times for urgent injuries

"Pulled in at exactly 6:28 pm today. They state on the door they see last patient at 6:30. My 5 year old had a tear on hos cornea. They ran and locked the door before we got out. Then while standing looking at us they turned out the lights."

— Patient complaint regarding end-of-day operations

"Over the past few years, I have been to Health Matters Urgent Care on multiple occasions and I have always had a fantastic experience. Dr. Ronna and her staff are professional, knowledgeable, friendly, and caring."

— Positive patient experience review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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