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Prime Internal Medicine Associates

Internal Medicine • Dallas, TX

About

Prime Internal Medicine Associates in Dallas, TX offers internal medicine and primary care services including preventive care, women's health, men's health, weight loss, and management of conditions such as ADHD, anxiety, depression, GERD, COPD, hypothyroidism, and congestive heart failure. The clinic provides on-site diagnostic services including EKG, lab work, spirometry, and strep throat testing, along with telemedicine appointments.

Clinic Type

Internal Medicine

Address

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Phone

9722395445

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • internal medicine
  • primary care
  • preventive care
  • women's health
  • men's health
  • weight loss
  • on-site services
  • wellness program
  • ADHD/anxiety/depression
  • GERD
  • COPD
  • hyothyroidism
  • congestive heart failure
  • chronic disease management
  • patient resources
  • new patient packet
  • education
  • testimonials
  • blog
  • request an appointment
  • faqs

Team

  • Prime Internal Medicine Associates — Clinic/Main Office

Insurance & Payment

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Languages Spoken

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Social Media

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. James Carroll): 4.7/5 stars (124 ratings) (124 reviews)
  • Vitals (Dr. Della Mathew): 4.9/5 stars (16 ratings/15 reviews)
  • Healthgrades (Dr. Padminie Singh): 4.1/5 stars (27 ratings) (27 ratings/8 written reviews)
  • Birdeye (Dr. Rajashri Patil): 3.7/5 stars (47 ratings) (47 reviews)
  • WebMD (Prime Internal Medicine Associates): Not provided (1 rating) (1 rating/1 review)

Patients praise

  • Patients appreciate providers who are attentive, empathetic, and take the time to listen.
  • Many physicians are described as professional, knowledgeable, and thorough in their examinations.
  • Convenience of on-site services like bloodwork and efficiency of appointments for some patients.
  • Positive long-term relationships established with primary care physicians.

Common complaints

  • Complaints regarding administrative staff, including difficulty with billing and appointment scheduling.
  • Reports of poor follow-up or lack of communication regarding health issues and test results.
  • Instances of perceived lack of empathy or interest in patient well-being from some providers.

"Dr. Carroll was informed and engaged. He remembers me and my health situation. I feel very confident in having him as my doctor."

— Healthgrades

"I really liked Dr. Patil but unfortunately her staff is a bit to be desired...Tried multiple times to call and rectify this issue and explain that I did not NO SHOW – they were no help and turned the account over to collection and reporting negative on my credit report."

— Birdeye

"This office disregarded me, disrespected me, and promised me VERY SIMPLE things with which they never followed through."

— WebMD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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