Primary Care in Dallas, TX | Baylor Scott & White Health
Primary Care • Dallas, TX • Since 1903 • 6+ relevant locations listed in excerpt locations
About
Baylor Scott & White Health (BSWH) is a large nonprofit health system headquartered in Dallas, TX. Formed in 2013 from the merger of Scott & White Health and Baylor Health Care System, it operates 50+ hospitals and 800+ patient care sites nationwide, with a network of primary care, family medicine, women’s health, pediatrics, and various specialty services (cardiology, orthopedics, gastroenterology, neurology, imaging, etc.). BSWH offers a comprehensive care system, including clinics, urgent care, imaging centers, and a health plan, and employs thousands of staff across locations. Dallas-area primary care options include: - Primary care and family medicine services within the BSWH network - Nearby clinics and physician groups affiliated with BSWH in the Dallas area Key details: - Location: Dallas, Texas; HQ at 3500 Gaston Ave, Dallas, TX 75246 - Founded: 1903; Nonprofit healthcare system - Services: Primary care, family medicine, women’s health, pediatrics, cardiology, orthopedics, gastroenterology, neurology, imaging, and more - Contact: 1-844-279-3627 Note: In April 2026, BSWH announced withdrawal from Medicaid and ACA marketplace plans in Texas, affecting certain residents and employees.
Clinic Type
Primary Care
Address
1632 Martin Luther King Jr Blvd Ste 300, Dallas, TX, 75215; 4001 Worth St, Dallas, TX, 75246; 4500 Spring Ave, Dallas, TX, 75210; 3434 Swiss Ave Ste 300, Dallas, TX, 75204; 6301 Gaston Ave Ste 300 & 370, Dallas, TX, 75214; 4161 McKinney Ave Ste 300, Dallas, TX, 75204
Phone
972.817.6000
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Schedule a virtual care appointment available
Emergency Care
Not specified
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What primary care services are offered?
Primary care treats common healthcare needs including annual physicals, immunizations, new prescriptions, sore throat, cold/flu symptoms, back pain, minor injuries, and preventive screenings.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 84% patient experience rating (9 or 10) for Baylor Scott & White Medical Center-Uptown
- CMS HCAHPS/Momentary Labs: 5 out of 5 stars (overall patient satisfaction) for Baylor Scott & White Heart & Vascular Hospital - Dallas (579 patients)
- BSW Health website/Press Ganey: 4.9 out of 5 for individual primary care provider Dr. Leslie Herd (54 patient ratings)
Patients praise
- High-quality, professional, and attentive clinical care from providers
- Strong communication from doctors and nursing staff
- Helpful and friendly front desk and medical staff in primary care settings
- High patient recommendation rates for specific facilities and individual physicians
Common complaints
- Billing and administrative difficulties
- Long wait times or poor waiting room environments, particularly in emergency care settings
- Perceived lack of efficiency in the admitting process
"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— BBB Review"I felt like I was listened too and not rushed she is exceptional at her job."
— BSW Health patient comment regarding Dr. Leslie HerdSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Merida Morales, Noriko, MD - High Plains Health Plan — Aug 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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