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General Surgery in Danvers, MA - Primary Care | Specialists

4.9 out of 5 · 874 reviews

Surgery • Danvers, MA

About

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Clinic Type

Surgery

Address

104 Endicott Street, Medical Office Building; Suite 200, Danvers, MA 01923

Phone

978-882-6885

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/General%20Surgery/near/Danvers%2C%20MA?page=1

Services Offered

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Team

  • James H Balcom, MD
  • Marc Damian Manganiello, MD
  • Grace C Lee, MD
  • Jacqueline Marie Speed, MD
  • Carrie E Cunningham, MD, MPH
  • Richard Aaron Hodin, MD
  • Marc Stuart Rubin, MD
  • William Vasilios Kastrinakis, MD
  • Jaime Alfredo Rivera, MD
  • Vinod Narra, MD
  • Katherine H Albutt, MD, MPH
  • Konstantinos Economopoulos, MD, MENG, PhD

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (Dr. Grace C. Lee): 4.9/5 (115 ratings) (56 reviews)
  • Healthgrades (Dr. Carrie Cunningham): 4.4/5 (7 ratings) (7 ratings)
  • WebMD (Dr. Russell Ryan): 3.5/5 (32 ratings) (32 ratings)
  • Healthgrades (Dr. Nari Sabeti): 3.3/5 (10 ratings) (10 ratings)
  • Birdeye (Lahey Health Primary Care): 2.6/5 (14 reviews) (14 reviews)
  • Mass General Brigham (Dr. Anneris Estevez): 4.8/5 (131 ratings) (42 reviews)
  • Doctible (North Shore Eye Specialists): 4.9/5 (874 ratings) (874 reviews)

Patients praise

  • Many providers and staff are praised for being professional, knowledgeable, and thorough
  • Patients frequently report that doctors listen attentively, explain conditions clearly, and provide compassionate care
  • Positive experiences with bedside manner, including providers who help ease patient anxiety
  • Efficient and convenient service reported at certain specialized clinics and offices

Common complaints

  • Reports of poor communication, rudeness, or lack of attentiveness from office staff and some providers
  • Frustrations with appointment scheduling, cancellations, and record-keeping errors
  • Billing and financial concerns, including reports of unexpected or fraudulent-seeming charges
  • Some patients feel rushed during appointments or that their specific concerns are not adequately addressed

"explained very clearly... and I am... to be in... plan of care... allowed me to... had."

— Mass General Brigham (Dr. Grace C. Lee)

"She's the worse! SHE DOES NOT LISTEN!! DON'T HAVE SURGERY WITH HER... She Rushed the conversation, acting like she was doing a service speaking with me."

— Healthgrades (Dr. Nari Sabeti)

"The woman who answered the phone could not have been ruder. Spoke over me and hung up. As a patient that is not the manner in which I would like to communicate with my doctors office."

— Birdeye (Lahey Health Primary Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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