Family Medicine in Decatur, IL - ProviderMatch - Find a Doctor
Family Medicine • Decatur, IL
Clinic Type
Family Medicine
Address
544 West Pershing Road, Decatur, IL 62526
Phone
8334641778
helpdesk@hshs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 4.9/5 stars (10 ratings)
- Healthgrades: 5.0/5 stars (17 ratings)
- Healthgrades: 4.5/5 stars (4 ratings)
- Healthgrades: 4.0/5 stars (8 ratings)
Patients praise
- Compassionate, thorough, and non-judgmental bedside manner from physicians
- Effective listening and clear communication of medical conditions
- Efficiency in appointment scheduling and timely care delivery in many instances
- Responsive leadership and active efforts to resolve patient concerns in some practices
Common complaints
- Administrative and billing discrepancies, such as overcharging for medical supplies
- Reports of rude or unprofessional office staff and long wait times at certain facilities
- Historical reports of inadequate patient care in hospital settings, including issues with hydration, nutrition, and infection management
"Awesome doctor... explain everything in simple form... made you feel important. I loved the care she gives."
— Healthgrades review for Dr. Kristin Newcome"I trust Dr. D. Patel with my life... literally. He has always given me sound medical advice. I've learned to follow his orders, and he's never led me wrong."
— Healthgrades review for Dr. Dhirendra PatelSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Michael Clay Donham | Obituaries | decaturdaily.com — Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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