HSHS Medical Group Family & Internal Medicine
Primary Care • Decatur, IL
About
Summary: - The page is the Home for HSHS Medical Group, a network providing primary care, specialty groups, and hospital services across central and southern Illinois. - The extracted highlight mentions VITA Center for Women, LLC as a small medical practice within the group, with 2 employees, based in Decatur, IL, and presence in Puerto Rico. It lists vitacenter details (website vitabewellforlife.com) and various associations (LinkedIn, etc.), but does not provide information about a specific “Family & Internal Medicine - Mound Road Decatur” clinic. - For your query (HSHS Medical Group Family & Internal Medicine - Mound Road Decatur), the page confirms HSHS Medical Group operates in Decatur with multiple locations, including 1 Memorial Drive, Decatur, IL (HQ), but does not explicitly document a “Family & Internal Medicine” location on Mound Road. Consider visiting the HSHS Medical Group site or contacting the Decatur offices for precise address and clinic services.
Clinic Type
Primary Care
Address
176 West Mound Road, Decatur, IL 62526
Phone
217-875-0163
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Opening Hours
7:30 AM - 5:00 PM (typical daily hours listed; note: Closed status indicated in excerpt)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic’s hours?
7:30 AM - 5:00 PM (listed hours for each day are shown on the location page).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care (for Dr. Naeemuddin Jatoi): 4.0/5.0 (19 ratings, 4 reviews)
- WebMD Care (for Randi Rigsby, NP): 5.0/5.0 (3 ratings, 2 reviews)
- WebMD Care (for Morgan Massey, NP): N/A (Mixed feedback) (7 reviews)
Patients praise
- Compassionate and attentive care from certain providers
- Strong bedside manner and willingness to listen to patient concerns
- Staff noted as courteous in many interactions
Common complaints
- Administrative and scheduling issues, including canceled appointments without notice
- Concerns regarding staff communication and follow-up efficiency
- Variable experiences with provider attentiveness and professionalism
"When I actually show up for the new appointment, they tell me that I'm not in the system. Upon further investigation, the receptionist tells me that the new appointment was simply canceled due to another "scheduling conflicts". But this time, they did so without attempting to even call me to reschedule or let me know."
— Patient review on WebMD (regarding Dr. Naeemuddin Jatoi)"Morgan Massey is amazing. She actually listens to you, shows empathy, and finds solutions to help you. I no longer have anxiety at the doctor's office because of her."
— Patient review on WebMD (regarding Morgan Massey, NP)"She has been my primary care physician for several years and I plan to continue for many more. I especially like that she takes time to listen to my concerns and health issues. She is friendly, and it's easy to explain things to her."
— Patient review on WebMD (regarding Randi Rigsby, NP)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HSHS Medical Group's Post - LinkedIn — Jan 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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