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Huntsville Hospital Urgent Care

4.7 out of 5 · 1,916 reviews

Urgent Care • Decatur, AL • 1 (Decatur location in Huntsville Hospital Urgent Care network) locations

About

Huntsville Hospital Urgent Care in Decatur, AL is a walk-in clinic offering urgent care services with a Hold My Spot queue system for scheduling visits. The clinic provides registration-based visit scheduling and telehealth options, with services available at a fraction of typical emergency room costs.

Clinic Type

Urgent Care

Address

Decatur, AL (Decatur Walk-In Clinic within Huntsville Hospital Urgent Care network)

Phone

911

Email

lesley@jamiedunham.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Not specified

Emergency Care

911 (Emergency services outside facility)

Services Offered

  • Urgent care
  • Walk-in clinic
  • Hold My Spot queue system
  • Registration-based visit scheduling
  • Telehealth (potential)
  • Emergency services not recommended for non-emergencies

Technology & Equipment

  • Ticket/queueing system (Hold My Spot)
  • Registration system

Insurance & Payment

—

Cash, Credit/Debit Card, Insurance, Online payment (via Hold My Spot)

Languages Spoken

  • English

FAQs

What is Hold My Spot®?

An estimated time you will be seen once registration is completed.

What if I have a medical emergency?

For emergencies, call 911.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.7 out of 5 stars (1,916 reviews)
  • Solv Health (aggregate): 4.8 out of 5 stars (6,500 reviews)

Patients praise

  • Friendly, professional, and courteous staff
  • Efficient check-in process and minimal wait times
  • Clean and inviting facility environment
  • Competent and knowledgeable medical providers/NPs/PAs
  • Effective online appointment scheduling

Common complaints

  • Occasional concerns regarding front-desk privacy and intake questioning processes
  • Isolated reports of poor hygiene or cleanliness regarding staff appearance
  • Minor delays during complex cases or peak hours
  • Frustration related to wait times or scheduling/closing policies during busy periods

"Courteous staff. Waited a total of one hour between check-in & the NP on duty seeing me with only 2 people ahead of me in the waiting area. NP was great & very accommodating."

— LocalityBiz (Review by Cari Pounders)

"The staff was friendly, my visit was quick, and my caregiver was both kind and competent. I will absolutely be back when I need urgent care!"

— Yelp

"This is a very clean and beautiful urgent care. Moves quickly, very little wait times. Went in for an urgent care type issue, evaluated by a PA named Tom. Very professional, to the point..."

— MapQuest

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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