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Meet The Dekalb County Audiology Tem | Northwestern Medicine

Audiology • DeKalb, IL • 1 (Dekalb County Audiology Team, Northwestern Medicine) locations

About

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Clinic Type

Audiology

Address

—

Phone

184466238837

Email

ceo@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nm.org/conditions-and-care-areas/ent-ear-nose-throat/audiology/meet-the-dekalb-county-audiology-team

Services Offered

—

Team

  • Briana Nicole Arzuaga, AuD, AuD — Audiologist
  • Whitney M. Hawkins, AuD, AuD — Audiologist

Insurance & Payment

—

Languages Spoken

—

Social Media

TiktokTwitterYoutubeFacebookLinkedinInstagram

Photos

Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 1 of 8Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 2 of 8Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 3 of 8Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 4 of 8Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 5 of 8Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 6 of 8Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 7 of 8Meet The Dekalb County Audiology Tem | Northwestern Medicine, audiology clinic in DeKalb, IL — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: very positive

  • Northwestern Medicine Official Site (for Dr. Briana N. Arzuaga): 4.9 out of 5 stars (258 ratings)

Patients praise

  • friendly, pleasant, and charming staff
  • knowledgeable and thorough clinical approach
  • effective communication and patient education
  • empathetic and supportive care
  • successful troubleshooting and problem-solving skills

Common complaints

  • occasional inconsistency in follow-up or explanation of hearing aid operations across different locations

"Friendliest audiologist I have ever met! Young, happy, knowledgeable, encouraging about working with me to fit my hearing aides correctly. Respectful. Didin't act like a know-it-all."

— Northwestern Medicine Patient Review (Monica A. Thomas, AuD)

"Very pleasant to talk to. Very helpful, knowledgeable. Took the time to answer all my questions."

— Northwestern Medicine Patient Review (Whitney M. Hawkins, AuD)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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