Medical Facilities | DeKalb, IL
Family Medicine • DeKalb, IL
Clinic Type
Family Medicine
Address
165 Plank Rd., Sycamore, IL 60178
Phone
815-363-9900
michael.neuenkirchen@cityofdekalb.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades, Vivian Health, Beaming Health, Yelp: Generally reported as meeting or exceeding national averages for patient experience; rated 4.3/5 on specialized staffing platforms and noted as high-performing in specific areas. (Varies by platform (e.g., 32 reviews for some clinics, 8 reviews for hospital staffing))
Patients praise
- Professionalism and courtesy of staff
- Good care experiences noted for specific medical departments
- High performing in select procedures and conditions
Common complaints
- Concerns regarding misdiagnosis
- Reports of staff not listening to patients
- Mixed experiences regarding long waiting lists and staff training at some local clinics
"I was so impressed by the courtesy, kindness & professionalism of their staff."
— Yelp Review for Northwestern Medicine Kishwaukee Hospital"He does not listen to his patients. Misdiagnosed my daughter at least three times!"
— Healthgrades Review for Northwestern Medicine Kishwaukee Hospital providerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 2121 Sycamore Rd, DeKalb, IL - ATI Physical Therapy — Dec 17, 2025
- Kishwaukee Community Hospital: Kondelis Jamie L MD - Dekalb, IL — Sep 19, 2025
- Mental Health Resources - Regional Office of Education — Nov 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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