Greater DeKalb County Behavioral Health Services
Psychiatry • DeKalb, IL • Five convenient locations in DeKalb County locations
About
Greater DeKalb County Behavioral Health Services in DeKalb, Illinois offers comprehensive mental health and addiction treatment services. Services include outpatient individual and group therapy for adults and adolescents, psychiatry, pediatric psychological testing, marriage and family therapy, intensive outpatient programs, partial hospitalization, case management, and employment services. The clinic also provides walk-in crisis services and a 24-hour behavioral health hotline.
Clinic Type
Psychiatry
Address
—
Phone
866-242-0111
kflesch@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24/7 Behavioral Health Hotline: 866.242.0111; Emergencies: 911
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What should I expect at my first appointment?
What to Expect: Confidentiality; What to Expect from Your Insurance; Your First Appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (DUI and Behavioral Health Counseling Services of DeKalb County - Plano, IL): 4.2/5 (5 reviews) (5 reviews)
- Birdeye (Dekalb Community Services Board - Chamblee, GA): 3.9/5 (16 reviews)
- BestRehabs (DeKalb Community Service Board, Georgia): Facebook: 4.4/5 (13 reviews) and Indeed: 3.7/5 (23 reviewers) (Facebook: 13 reviews; Indeed: 23 reviewers)
Patients praise
- Some reviewers praise staff/counselors as helpful, caring, and supportive
- Some reviews describe positive outcomes (e.g., feeling better, being treated well)
- Some published assessments indicate relatively strong quality scores and satisfaction in certain programs/settings
Common complaints
- Reports of missed appointments / counselor not showing up and wasted waiting time
- Complaints about staff rudeness/poor handling during crises and being turned away
- Negative remarks about cleanliness/unsanitary conditions and supervision
- Mixed employer/worker sentiment on the DeKalb Community Service Board (context: employee reviews rather than patient reviews)
"“Ron has always been very helpful and pleasant. Will be taking more classes soon.”"
— Rehab.com (review snippet)"“If I could give no stars I would. Spouse had appt and the counselor never showed up. He wasted 3 hours waiting for this guy.”"
— Rehab.com (review snippet)"“First time I came here and somebody need to call the health department… The big security lady was extremely rude… Other than the people being mad… the place is disgusting…”"
— detoxtorehab.com (review snippet)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Claratel celebrates groundbreaking of new center in DeKalb | Brookhaven | decaturish.com — Apr 10, 2026
- DeKalb County's New Community Access Center - Rough Draft Atlanta — May 12, 2026
- DeKalb Behavioral Health Coalition to Host Pathways Forward: A DeKalb County Community Town Hall on Homelessness – Commissioner Ted Terry — Oct 9, 2025
- DeKalb County day center opens to support homeless neighbors – WABE — Jun 16, 2026
- DeKalb County opening homeless service center near airport – WABE — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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