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DLO Patient Service Center & Draw Site Locations

3.1 out of 5 · 7 reviews

Diagnostic Laboratory • Del City, OK • Since 2001

About

DLO Patient Service Center & Draw Site Locations in Del City - The Diagnostic Laboratory of Oklahoma (DLO) operates Patient Service Centers (PSCs) in the United States, including locations in Oklahoma City (HQ) and surrounding areas. The known Oklahoma locations shown are: - 225 NE 97th Street, Oklahoma City, OK 73114 (HQ) - There are multiple U.S. offices (3 total), all in Oklahoma City area according to the excerpt. Notes: - DLO regularly posts updated hours and reminders (e.g., weather-related late openings, holiday hours) on their site. - For Del City-specific draw/site details or to confirm the nearest PSC/drive-through draw in Del City, check the DLO Locations page or contact DLO directly.

Clinic Type

Diagnostic Laboratory

Address

Ada Patient Service Center, 701 Better Now Plaza, Ada, OK 74820 United States

Phone

1-888-277-8772

Email

DLOMarketing@QuestDiagnostics.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Medical laboratory testing
  • phlebotomy services
  • patient bill pay
  • lab results
  • Choose to Know patient testing

Team

  • Diagnostic Laboratory of Oklahoma — Organization

Insurance & Payment

—

Patient payment, Upfront payment program, online bill pay

Languages Spoken

—

FAQs

How do I find a DLO PSC or Draw Site?

Find a DLO Patient Service Center by name or city on the locations page.

To make an appointment by phone, please call our automated appointment scheduler at 1-888-277-8772

This is the phone option for scheduling appointments when online scheduling has issues.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews): 4.7/5 stars (19 reviews)
  • Expected Healthcare: 3.1/5 stars (7 reviews)

Patients praise

  • Professional and efficient staff performance despite high workloads
  • Skilled phlebotomy services, particularly for patients who find blood draws difficult

Common complaints

  • Frequent short-staffing issues
  • Lack of dedicated reception staff requiring lab techs to multi-task
  • Concerns regarding potential billing errors or insurance disputes
  • Difficulty in escalating customer service issues at the corporate level

"I feel like this place needs a second person all day for patient and employees safety. I’ve never been to a DLO before with only one employee. Ty is amazing at what she does so this isn’t anything against her. Just need more help."

— Birdeye (Google reviews)

"The staff is pleasant which is surprising considering how terribly short staffed they are. There is no dedicated receptionist so you have to hope a lab tech is available."

— Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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