infectious diseases | UAB Medicine – Birmingham, Alabama
Infectious Disease • Demopolis, AL
Clinic Type
Infectious Disease
Address
3220 5th Avenue South, Floor 2, Birmingham, AL 35222
Phone
800-822-8816
AskIT@uab.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UAB Medicine Provider Directory: 4.9 out of 5 (23 reviews for specific Infectious Disease provider Amy Robinson)
- UAB Medicine Provider Directory: 4.9 out of 5 (15 reviews for specific Infectious Disease provider Tonya Richards)
- Healthgrades: 4.8 out of 5 (115 reviews for specific Infectious Disease provider Dr. David Riddle)
- ComplaintsBoard: 4.2 out of 5 (Not specified (based on 5 complaints))
- Yelp: 3 out of 5 (2 reviews)
- Better Business Bureau (BBB): A+ rating (N/A)
Patients praise
- High-quality, specialized clinical care and expertise
- Professional and caring staff (nurses, physicians, phlebotomists)
- Effective telehealth partnerships (specifically for Demopolis/Whitfield Regional)
- Clear explanations of medical terminology and treatment plans
- Convenient scheduling and modern check-in processes in some facilities
Common complaints
- Billing and collections issues (e.g., bills sent to collections erroneously)
- Wait times in emergency departments
- Communication gaps or lack of coordination between staff/departments
- Perceived dismissiveness of patient symptoms
- Serious medical errors and complications mentioned in rare, specific reports
"Amy Robinson was very helpful... she was thorough in her explanation. She showed concern for my health and I felt comfortable with talking with her."
— UAB Medicine Provider Directory"It’s working great, I think... I like having two opinions."
— Patient regarding telehealth connection between Demopolis and Birmingham"UAB has always taken care of me and my family over the years. It has the best Doc's in the state and the best facilities i have ever seen."
— Better Business Bureau (BBB) ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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