Hartford HealthCare-GoHealth Urgent Care
Urgent Care • Derby, CT
About
Hartford HealthCare-GoHealth Urgent Care in Derby, CT, located at 656 New Haven Ave, offers walk-in urgent care services including treatment for allergies, cold and flu, ear infections, sore throat, skin infections, urinary tract infections, and COVID-19 testing. The center provides occupational health services, sports and camp physicals, STD testing and treatment, workers' compensation care, X-rays, and telemedicine visits, with hours from 8:00 am to 8:00 pm daily.
Clinic Type
Urgent Care
Address
656 New Haven Ave, Suite 3B, Derby, CT 06418
Phone
475-281-2502
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Opening Hours
mon-sun 8:00 am - 8:00 pm
Telehealth
Telemedicine
Services Offered
Insurance & Payment
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Online bill pay
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Google): 4.4/5 (633)
- Solv (Derby location): 4.9/5 (323)
- Solv (Derby Division Street location): 4.7/5 (3,162)
- Zocdoc: 4.19/5 (31)
- GoHealth Official Site (Derby Division Street): 4.7/5 (1,381)
Patients praise
- Efficient and quick check-in process
- Professional, kind, and attentive staff and providers
- Clean facilities
- Effective care for pediatric patients
- Easy online appointment booking
Common complaints
- Long wait times despite having an appointment
- Concerns about the thoroughness of physical examinations
- Reports of misleading diagnoses resulting in hospital visits
- Unavailability of certain diagnostic services like X-rays when specific technicians are not on-site
"Staff were amazing with my daughter (6)... She was nervous with the Flu/RSV/COVID test- the nurse was amazing in calming her fears and conducted the test without her getting upset. The doctor was amazing as well!"
— Birdeye user review"I am giving low mark’s because I had an appointment and I heard the female staff remind the doctor that I was waiting. I still waited another hour. Also the doctor never touched me."
— Solv user review"Drs are not professional... was there yesterday and now I’m sitting in the hospital from misleading diagnosis that place is a joke CANT get an X-ray if the tech is not there so the drs will just tell u what u wanna hear"
— Solv user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Valley Voice: MedExpress Urgent Care to open in Derby — May 2, 2026
- Hartford HealthCare opens 2nd urgent care site in Norwalk, its 50th overall — Feb 27, 2026
- New urgent care center opens in Killingly Commons. What to expect — Dec 31, 2025
- Hartford HealthCare Urgent Care Extends Hours For When You Need Us Most | Westport, CT Patch — Apr 16, 2026
- Hartford HealthCare opens urgent care center — Dec 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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