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The Iowa Clinic

4.7 out of 5 · 1,713 reviews

Gastroenterology • Des Moines, IA

About

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Gastroenterology - West Des Moines is a gastroenterology clinic located at 5950 University Avenue in West Des Moines, Iowa. The clinic offers gastroenterology services and is staffed by multiple physicians and advanced practice providers. Hours are Monday through Friday, 7:30 a.m. to 4:30 p.m.

Clinic Type

Gastroenterology

Address

5950 University Avenue, 2nd Floor, West Des Moines, IA 50266

Phone

515.875.9115

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 7:30am-4:30pm;Sat - Sun: Closed

Website

https://www.iowaclinic.com/locations/the-iowa-clinic-west-des-moines-campus/gastroenterology-west-des-moines/

Services Offered

  • Gastroenterology

Insurance & Payment

—

Languages Spoken

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FAQs

Clinic Hours

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Iowa Digestive Disease Center): 4.7/5 (1,713)
  • Healthgrades (Dr. Laura Dakovich): 4.5/5 (11)
  • Healthgrades (Dr. Justin Rice): 3.2/5 (19)
  • Healthgrades (Dr. Joel Hade): 5.0/5 (6)

Patients praise

  • Some providers described as knowledgeable and caring
  • Effective communication and clear explanations by specific doctors
  • High patient satisfaction for certain practitioners

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Rudeness and poor bedside manner by some providers
  • Unresponsive administrative/office staff and difficulty getting calls returned
  • Issues with medical record accuracy and communication
  • Frustration with referral processes

"It's clear this outfit is only interested in high volume procedures and little patient care... The doctor's bedside manner was rude and aggressive."

— The Iowa Clinic Gastroenterology Department review

"Unprofessional. Thought I was making up my symptoms. Performed no physical exam... Regretted my decision to have him do my procedure."

— Dr. Justin Rice review on Vitals

"Dr Hade is a great doctor and truly one of the best gastroenterologists in the state. He's incredibly knowledgeable and explains things very well. His bedside manner is amazing."

— Dr. Joel Hade review on Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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