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Doctors

4.6 out of 5 · 284 reviews

Infectious Disease • Des Moines, IA

About

Book appointmentCall clinicVisit website

Clinic Type

Infectious Disease

Address

—

Phone

5158759925

Email

customerservicecbo@iowaclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.iowaclinic.com/doctors/

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • MercyOne (Tina Patterson, PA-C): 4.8 out of 5 (36 reviews)
  • MercyOne (Michael Blaess, DO): 4.9 out of 5 (47 reviews)
  • Ratings.MD (Kim Leddin, DO): 185 ratings (avg not explicitly stated) (64 comments)
  • Vitals (Michael R. Jacoby, MD): 3.3 out of 5 (26 ratings & reviews)
  • rater8 (David Stanek, DO): 4.9 out of 5 (16 ratings)
  • WebMD (Susan Kennedy, DO): 5.0 out of 5 (69 ratings)
  • Healthgrades (Trevor Schmitz, MD): 4.4 out of 5 (80 ratings)
  • Healthgrades (Leatrice Olson, DO): 4.6 out of 5 (10 ratings)

Patients praise

  • Knowledgeable and experienced providers
  • Caring, kind, and attentive bedside manner
  • Providers who take time to listen and explain conditions clearly
  • Professional staff and efficient care]},ratingsMentioned:[{rating:{citations:,confidence:

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Perceived lack of empathy or poor bedside manner
  • Difficulty scheduling appointments or administrative/office management issues
  • Feeling rushed during appointments
  • Communication barriers or lack of follow-up on test results

"Doctor Patterson is the best doctor that I have ever seen don't get rid of her she is very kind and friendly."

— MercyOne Patient Review

"Staff informed spouse that they were late. Staff denied access to Doctor... Spouse took patient home. Patient was in agony and staff did not display compassion nor duty of care."

— Vitals Patient Review for Dr. Michael Jacoby

"He's a great listener, doesn't dismiss any questions you may have. Explaining his answers in a way so that you can understand that isn't condescending either."

— Healthgrades Patient Review for Dr. Trevor Schmitz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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