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The Iowa Clinic

4.8 out of 5 · 85 reviews

Physical Medicine & Rehabilitation • Des Moines, IA • Since 1994

About

Summary: The Iowa Clinic is a private, multi-specialty medical group based in West Des Moines, Iowa, serving Central Iowa since 1994. It operates as the largest physician-owned multi-specialty group in the region, with over 250 physicians across 40+ specialties and more than 415 staff. The clinic partners with local hospitals to deliver comprehensive care, including Primary Care, Surgery, and subspecialties. For patients seeking Physical Medicine & Rehabilitation (PM&R) in West Des Moines, The Iowa Clinic provides PM&R services among its many specialties, supported by a network of clinicians and a focus on high-quality care and customer service. Contact: 515-875-9100 or 515-875-9000. Primary address: 5950 University Ave, West Des Moines, IA 50266 (HQ).

Clinic Type

Physical Medicine & Rehabilitation

Address

5950 University Avenue, 3rd Floor, West Des Moines, IA 50266

Phone

515.875.9885

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Services Offered

  • Physical Medicine & Rehabilitation

Team

  • Troll, Todd, MD — Physician

Insurance & Payment

—

Languages Spoken

—

FAQs

Clinic Hours

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • The Iowa Clinic website: 4.8 out of 5 stars (specific to Physical Medicine & Rehab providers) (85 ratings)
  • Vitals.com: 4.5 out of 5 stars (average for West Des Moines Campus)

Patients praise

  • Some patients report friendly and professional staff encounters
  • Convenience of having multiple medical services located in one campus
  • Supportive experiences with specific individual doctors and nurses

Common complaints

  • Billing inaccuracies and opaque cost estimation processes
  • Difficulties with administrative/scheduling staff and communication between departments
  • Reports of dismissive or unprofessional bedside manner by some providers
  • Challenges regarding patient access and termination of provider-patient relationships

"I like my Dr but the clinic itself is the most unorganized office I've ever seen. Today was the last straw I will be changing Drs."

— uscompanies.net review

"In no other area of life is a cost estimate given with the caveat that (it) may be entirely different from the final bill you receive and you'll just have to live with it."

— Des Moines Register article

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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