UW Medicine Primary Care at Kent-Des Moines
Primary Care • Des Moines, WA
About
UW Medicine Primary Care at Kent-Des Moines in Kent, WA offers family-centered primary and pediatric care with services including family medicine with obstetrics, pediatrics, internal medicine, behavioral health, nutrition services, on-site lab, and digital X-ray. The clinic provides same-day appointments, telemedicine visits, MyChart messaging, and after-hours nurse service, with appointments available six days a week.
Clinic Type
Primary Care
Address
23213 Pacific Highway S, Kent, WA 98032
Phone
206.520.1499 (fax)
uwmedroi@uw.edu
Opening Hours
Monday–Friday 8:00 am–6:00 pm; Friday 8:30 am–5:30 pm; Saturday 8:00 am–4:00 pm; Sunday Closed
Telehealth
Yes (telemedicine visits)
Emergency Care
If symptoms worsen call 911 or proceed to the nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
—
We accept most major insurance plans.
Languages Spoken
—
FAQs
What services are available at this location?
Acute illness and injury, Adolescent medicine, Behavioral healthcare, COVID-19 vaccine, Children's care, Chronic disease management, Colposcopy and LEEP, Digital X-ray services, Family medicine, Family planning, IUD and nexplanon placement, Immunizations, Integrated behavioral health, Internal medicine, On-site laboratory, Patient education and support resources, Pediatrics, Preventive medicine, Preventive screenings, Primary care, Pulmonary function testing, Routine diabetes care, Women's health.
Is there a MyChart account available?
MyChart: Sign in to book online and manage health and billing records.
Is telemedicine available for this clinic?
Yes, telemedicine visits are available by secure video; patients can book online via MyChart or call during business hours.
What is the address of the clinic?
23213 Pacific Highway S, Kent, WA 98032
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp / Apple Maps: Approximately 2.6 to 3.0 out of 5 stars (22-23 reviews)
- Zocdoc: 4.88 out of 5 stars
- UW Medicine (official site): 4.7 out of 5 stars (426 ratings)
Patients praise
- Some patients report thorough, compassionate, and professional care from specific doctors
- Convenient availability (same-day appointments, evening/weekend hours)
- Accommodating and friendly staff reported by some users
Common complaints
- Frequent scheduling issues and rescheduling errors by call center/reception
- Perception of rushed, impersonal care ("jiffy lube of healthcare")
- Complaints regarding professional standards of some staff/doctors
"Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call center or reception made!!!"
— Yelp / Apple Maps user review"It honestly feels like the jiffy lube of healthcare, in and out as fast as possible, and you only matter when you are..."
— Yelp user review"Was definitely understaffed but friendly and accommodating. Very profesional, polite, well rounded doctor."
— Zocdoc user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other primary care clinics in Des Moines, or search the full directory by insurance, ratings, and more.