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Pain Management Specialists Near Me in Des Plaines, IL - Ascension

Pain Management • Des Plaines, IL

About

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Clinic Type

Pain Management

Address

9680 Golf Rd, Des Plaines, IL 60016

Phone

(773) 482-5800

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthcare.ascension.org/find-care/specialty/pain-management-specialists/des-plaines--illinois

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Dr. Mona Patel): 4.1/5 stars (9 reviews)
  • Ascension (Dr. Keith W. Schmidt): 4.9/5 stars (251 reviews)
  • Ascension (Dr. Mona Patel): 4.9/5 stars (265 reviews)

Patients praise

  • High praise for individual physicians regarding professionalism, care, and diagnostic skill
  • Patients reporting successful pain relief and restored quality of life
  • Clear communication of personalized treatment plans by some providers

Common complaints

  • Poor communication and responsiveness, particularly in answering phone calls and returning messages
  • Difficulties with post-procedure follow-up and appointment coordination
  • Negative experiences with administrative staff and long wait times
  • Concerns regarding patient safety and care advocacy for vulnerable populations

"Dr. Mona Patel has been a life-saver!! As a young male, I was limited by my chronic back pain, but Dr. Patel listened to me carefully truly relieved my pain."

— Birdeye Review

"Horrible customer service in answering their phones, hold times exceeded 20 minutes or more... They seriously need more staff to answer their calls."

— Birdeye Review

"As long as I have a breath in me, I will NOT EVER, repeat EVER go back to Alexian Bros."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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