Primary Care in DeSoto, TX
Primary Care • DeSoto, TX • 2 (Baylor Scott & White Family Medical Center - Red Oak; Baylor Scott & White Family Medicine - Cedar Hill) locations
Clinic Type
Primary Care
Address
Baylor Scott & White Family Medical Center - Red Oak; 301 E Ovilla Rd Ste 100, Red Oak, TX, 75154
Phone
469.800.9200
—
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (virtual care appointment available)
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SolvHealth (CareFirst Primary & Wellness): 3.8/5 (5 reviews)
- Birdeye (WellMed at Heath Creek): 4.6/5 (10 reviews)
- Healthgrades (Lawanda Crawford, NP): 5.0/5 (2 reviews)
- EverydayHealth (Dr. Benedict Olusola): 4.0/5 (5 reviews)
- Healthgrades (Dr. Dennis Ochei): 1.6/5
Patients praise
- caring and attentive providers who take time with patients
- thorough evaluations and clear explanations of health conditions
- friendly and professional medical assistants and front-desk staff
- good bedside manner and patient-centered approach
- convenient scheduling or telehealth availability for some providers
Common complaints
- unprofessional, rude, or dismissive office staff
- long wait times in office and on the phone
- poor communication regarding lab results and prescription refills
- difficulty scheduling appointments or getting timely care
- feeling that the practice is disorganized or profit-driven
"Best doctor I have had in many years. Very pleased with his service and attention."
— Patient of Dr. Albert Boyd"They are too busy to keep up with all of their patients’ lab results... they don't care how your health is affected."
— Patient of Dr. Dennis Ochei"Dr. Phillips is nice, patient and listens to make you feel comfortable. Her staff is also very polite and helpful."
— Patient of Dr. Pamela Phillips-ChambersSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Medical Clinic in Desoto TX | Beulah Care — Nov 22, 2025
- Family Clinic in Desoto, TX - Psychiatrist Arlington TX — Aug 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other primary care clinics in DeSoto, or search the full directory by insurance, ratings, and more.