West Oaks Senior Care & Rehab Center
Skilled Nursing and Rehabilitation • Detroit, MI • Since 1998 • 2 (West Oaks Senior Care & Rehab Center in Detroit; satellite/ Brighton location) locations
About
Summary: West Oaks Senior Care & Rehab Center is part of NexCare WellBridge Senior Living, a Michigan-based, privately held health care company specializing in short-term rehabilitation and long-term skilled nursing. NexCare WellBridge operates 28 facilities across lower Michigan (with a broader national presence) and focuses on bridging hospital discharge to home and providing 24/7 care when needed. Key details: - Industry: Hospitals and Health Care; Services: short-term rehabilitation, long-term skilled nursing - Headquarters: Brighton, Michigan; founded 1998 - Scale: Approximately 178 employees (as of latest report) and about $30.3M annual revenue - Contact: Main phone numbers 810-534-0208 / 810-534-0150 - Locations: 3 offices in the United States (Brighton, MI area) - Branding identifiers: NexCare WellBridge Senior Living; also known as NexCare Health Systems
Clinic Type
Skilled Nursing and Rehabilitation
Address
22355 West Eight Mile Road
Phone
313-255-6450
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare.gov (via NursingHomeReport.org)": 5 out of 5 overall rating (as of June 2025)" (Highly polarized feedback")
- Senior Care Report Card": 82/100 (Safety Score)" (Not explicitly specified")
Patients praise
- Recent management efforts cited as improving cleanliness and atmosphere
- Some positive feedback on staff attentiveness under current management
- Friendly atmosphere described in older reviews
Common complaints
- Chronic understaffing, particularly during nights and weekends
- Slow response times for call lights
- Inconsistent hygiene and cleanliness in patient rooms
- Reports of rude or unprofessional staff behavior
- Past deficiencies in fire safety, infection control, and nursing oversight
"West Oaks Senior Care & Rehab Center receives highly polarized feedback, with recent reviews highlighting significant improvements in cleanliness and staff attentiveness under current management. However, long-standing concerns regarding chronic understaffing, slow response times, and inconsistent quality of care persist..."
— EveryPlace (Aggregated Review Summary)""West Oaks Senior Care & Rehab Center has a friendly atmosphere, and all the people are nice. It is a good place. The staff is very positive, interactive, and..."
— Caring.com Review"Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Oaks Senior Care & Rehab Center, Detroit MI — Safety Score, Inspections & Complaints — May 5, 2026
- Discover the Best of Senior Care 2025 - Hour Detroit Magazine — Nov 1, 2025
- Intersect Healthcare of Elmwood | Nursing Home Abuse and Neglect Lawsuits — Dec 5, 2025
- Settlement Reached With Detroit-Area Nursing Homes Accused of Neglect and Substandard Care — Jul 18, 2025
- City of Detroit preparing lawsuit against Riverview Health as neighbors report ongoing noise problems — Jun 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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