Urology Downey
Urology • Downey, CA
About
Urology Downey is a urology clinic located in Downey, California, part of PIH Health. The clinic offers urology services and is staffed by urologists including Alexander Chow, MD and Jason S. Lai, MD. Appointments can be scheduled at the clinic's location on Brookshire Avenue.
Clinic Type
Urology
Address
11480 Brookshire Ave #204, Downey, CA 90241
Phone
562.904.4470
Amanda.Enriquez@PIHHealth.org
Opening Hours
Sunday: Closed; Monday–Friday: 8:00AM–5:00PM; Saturday: Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Pooya Banapour): 4.6/5 stars (45 ratings) (45 reviews)
- Rater8 (Dr. Pooya Banapour): 4.8/5 stars (558 ratings) (558 ratings (201 comments))
- Birdeye (Dr. Shahrad M. Aynehchi): 4.7/5 stars (71 reviews) (71 reviews)
- WebMD (Dr. William Chu): 5.0/5 stars (2 ratings) (2 ratings/1 review)
Patients praise
- High praise for the clinical skills, thoroughness, and communication of specific urologists
- Many patients report feeling well-informed, cared for, and treated with respect by doctors
- Positive experiences with bedside manners and the ability to explain complex conditions clearly
- Generally professional and helpful demeanor from some clinical support staff (e.g., PAs)
Common complaints
- Frustration with office staff professionalism, competence, and communication
- Difficulties and errors with appointment scheduling and administrative tasks (e.g., lab/imaging paperwork)
- Long wait times for appointments and medical care
- Occasional reports of perceived dismissiveness or lack of empathy from some providers
"Dr. Banapour has a great overall vibe and is an excellent communicator. I felt very confident and well informed, and over all cared for!"
— Rater8 (verified patient)"I have been a patient of Dr. Chu for the last 3 years. He is the most considerate, respectable, and compassionate specialist I have seen. I have seen 2 other urologist who are unprofessional and inconsiderate."
— WebMD (verified patient)"But as far as his appointment girl she dosent know what she is doing . Twice already she has given me wrong lab work to do ."
— Vitals (patient review)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Tragedy as 'party drug' takes another life as 'funny and caring' son found dead - Yorkshire Live — Mar 13, 2026
- Britain 'close to breaking point' as ketamine hospital admissions surge | LBC — Dec 31, 2025
- Record Ketamine Use Hospitalizes Children with Severe Bladder Damage Across Britain — Jan 6, 2026
Information sourced from the clinic's website as of July 10, 2026.
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