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Penn Highlands Family Medicine

4.7 out of 5 · 19 reviews

Primary Care • DuBois, PA • Since 2011

About

Penn Highlands Family Medicine in DuBois is part of the Penn Highlands Healthcare system, a nonprofit, eight-hospital network headquartered in DuBois, PA. Founded in 2011, PH expands across northwestern/central Pennsylvania with locations including DuBois, Clearfield, Brookville, St. Marys, Ridgway, Tyrone, Mon Valley, and Connellsville. The system offers primary, home, and urgent care services through its hospitals and affiliated clinics, and recently opened a new hospital in State College (2024). For DuBois–area family medicine, you can expect outpatient primary care services under the PH umbrella, with access to broader hospital and specialty care within the Penn Highlands network. Key contact: main system phone 1-814-371-2200 (general inquiries).

Clinic Type

Primary Care

Address

Medical Arts Building at 145 Hospital Avenue, Suite 205, DuBois, PA 15801

Phone

814-375-3911

Email

phhdauxiliary@gmail.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Primary Care

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care: 4.5/5 (13 ratings) (13)
  • WebMD Care: 5.0/5 (6 ratings) (6)
  • Vitals: 4.7/5 (Not explicitly stated)
  • Vitals: 4.8/5 (Not explicitly stated)

Patients praise

  • Attentive and compassionate care from many individual providers
  • Professional and knowledgeable medical staff
  • Short wait times at some locations
  • Helpful and supportive bedside manner

Common complaints

  • Rudeness or dismissive behavior from some staff members
  • Difficulty communicating or feeling unheard by certain providers
  • Long wait times to get a call returned by some offices

"I have consistently found him to be supportive and attentive. He listens to my concerns, answers questions, and suggests consults when necessary."

— WebMD Care (Review for Dr. Usaitis)

"Due to the fact that when I needed to ask important information about Covid-19, Dr. Usaitis was extremely rude and dismissive... This was my experience was miserable and I actually cried when I got off the phone because of how rude he was."

— WebMD Care (Review for Dr. Usaitis)

"Called the office and they were extremely rude and ignorant. Spoke very disrespectful and condescending to me. You are treated like a number not a person."

— Vitals (Review for Dr. Kiskaddon's office)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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