Family Medicine in Dunkirk, NY - Find a UPMC Provider
Family Medicine • Dunkirk, NY • 2 practice locations mentioned (Waterford, PA and Dunkirk, NY) with Dunkirk address cited under Lakeshore Orthopedics & Sports Medicine as a nearby location locations
Clinic Type
Family Medicine
Address
Dunkirk, NY area (explicit street addresses shown for practice locations: GLPP Lakeshore Orthopedics & Sports Medicine 322 Park Avenue, Dunkirk, NY 14048; no Dunkirk-based family medicine clinic street address provided in excerpt)
Phone
+18005338762
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UPMC Provider Directory (Susan Mackowiak, CRNP): 4.8/5 (21 reviews)
- UPMC Provider Directory (Dr. Hyder Alam, MD): 4.7/5 (40 reviews)
- Rehab.com (UPMC Chautauqua WCA Dunkirk Health Center): 3.3/5 (3 reviews)
Patients praise
- Providers who are attentive, good listeners, and take time to explain conditions
- Comprehensive, whole-person approach to care by some practitioners
- Ease of communication with certain individual providers
Common complaints
- Long wait times, especially in the emergency department
- Reports of unprofessional or uncaring staff and provider demeanor
- Concerns regarding quality of care and thoroughness of exams
- Frustration with communication and patient relations
"Sue Mackowiak is always very patient and respectful. Never rushes and always makes sure I understand before she moves on to something else."
— UPMC Provider Directory"Dr. Alam is amazing. He actually listens and cares... This never happened at past Dr's."
— UPMC Provider Directory"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades, and it doesn’t seem to be changing anytime soon."
— LocalityBiz.com (regarding UPMC Chautauqua)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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