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Internal Medicine in Dunkirk, NY - Find a UPMC Provider

4.7 out of 5 · 147 reviews

Internal Medicine • Dunkirk, NY

About

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Clinic Type

Internal Medicine

Address

447 Lake Shore Drive West, Dunkirk, NY 14048

Phone

716-366-6710

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://providers.upmc.com/specialty/Internal%20Medicine/near/Dunkirk%2C%20NY?page=1

Emergency Care

911 or nearest emergency department

Services Offered

—

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • UPMC Provider Profile (Dr. Michael C. Guilding Pita): 4.7 out of 5 (86 reviews)
  • UPMC Provider Profile (Dr. Hyder Alam): 4.7 out of 5 (40 reviews)
  • UPMC Provider Profile (Susan Mackowiak, CRNP): 4.8 out of 5 (21 reviews)

Patients praise

  • Strong bedside manner and compassionate care
  • Providers are generally viewed as good listeners who explain things thoroughly
  • Efficient and professional office staff interactions
  • Proactive and holistic approach to patient health and history

Common complaints

  • Some patients felt rushed during appointments
  • Instances of feeling dismissed or not listened to
  • Occasional lack of follow-through on recommended tests
  • Isolated complaints regarding attitude or lack of attention to specific symptoms

"I like Dr. Guilding very much. He is compassionate and patient. He always makes me feel like I'm being listened to and I never feel rushed."

— UPMC Provider Profile

"Dr. Alam is amazing. He actually listens and cares. I received a note back after my testing about the next steps. This never happened at past Dr's."

— UPMC Provider Profile

"Sue is the absolute best! So understanding, helpful & caring."

— UPMC Provider Profile

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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