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Crouse Medical Practice

Pulmonary Medicine • Dunkirk, NY

About

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Clinic Type

Pulmonary Medicine

Address

—

Phone

315-479-5070

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://crousemed.com/pulmonologist/

Services Offered

Pulmonology
Pulmonary Medicine
Sleep Medicine
Respiratory care
Asthma treatment
COPD management
Lung disease diagnosis and treatment
Critical Care referrals

Technology & Equipment

Pulmonology
Sleep Medicine
Critical Care

Team

Stephan Alkins, MD, FAASM, FCCP, FACP — Pulmonology Physician

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD (Syracuse) - Dr. Thomas Aiello: 4.5/5 (11 ratings) (11 ratings)
Healthgrades (Syracuse) - Dr. Mansur Javaid: 2.7/5 (7 reviews (1 written))
Vitals (Syracuse) - Dr. Dana Savici: 3.4/5 (9 ratings & reviews)
Health US News (Syracuse) - Dr. Dana Savici: Very Positive: 4/5 (16 total reviews) (16 reviews (0 within last 12 months))
WebMD (Syracuse) - Dr. Robert Kaplan: 3.0/5 (2 ratings (1 review shown))
WebMD (Jamestown area) - Dr. Michel Akl (Asthma & Allergy): 4.0/5 (54 ratings)
UPMC Providers (Dunkirk) - Dr. Hyder Alam (Internal Medicine): 4.7/5 (205 ratings, 38 reviews)
UPMC Providers (Dunkirk) - Susan Mackowiak, CRNP: 4.8/5 (131 ratings, 21 reviews)

Patients praise

Explained conditions and treatments clearly / thorough exams
Caring bedside manner; patients felt heard/listened to
Courteous staff and clear instructions; smooth visit processes

Common complaints

Communication problems (slow return calls, poor coordination/records)
Did not listen/answer questions; rudeness or dismissiveness
Perceived overuse of tests or poor follow-up/responsiveness; misdiagnosis concerns
Long wait times

""Did Well" themes included explained conditions and treatments, answered my questions, and staff was courteous. (Patient Satisfaction section summary)"

— WebMD Care page for Dr. Thomas Aiello (Syracuse, NY)

""I am faulting him for being too proud to admit he needed to seek outside help. ... This doctors ego comes before his patients care.""

— Healthgrades review text for Dr. Mansur Javaid (Syracuse, NY)

""Very poor communication; unorganized... waiting time is horrendous.""

— Vitals reviews for Dr. Dana Savici (Syracuse, NY)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].