Brooks-TLC Hospital System, Inc.
Radiology • Dunkirk, NY • Since 1898
About
Summary: Brooks-TLC Hospital System, Inc. is a nonprofit hospital network based in Dunkirk, NY, offering comprehensive radiology and diagnostic imaging services as part of its inpatient and outpatient care. The system provides imaging-related diagnostics across its facilities, including locations in Dunkirk and surrounding towns (Derby, Gowanda, Fredonia, Cassadaga). It operates with about 60 employees and reported annual revenue around $93.3M. Contact: 716-366-1111; email: myhealth@brookshospital.org. Main address: 529 Central Ave, Dunkirk, NY 14048.
Clinic Type
Radiology
Address
529 Central Ave, Dunkirk, New York 14048-2514, US
Phone
17163633933
nhobbs@brookshospital.org
Opening Hours
Outpatient Radiology 6:30am – 7pm M-F 7am – 1pm SAT; 3D Mammography 8am-4pm M-F; Ultrasound 8am-7pm M-F On call, SAT, SUN, Holidays 8am-11pm; MRI 8am – 4pm M-F; Nuclear Medicine 7am – 3pm M-F; DEXA Bone Density Scans 8am – 3:30 pm Tue, Wed
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 86% willing to recommend (10 reviews (Yelp))
- caretransparency.org: 87/100 patient satisfaction score (N/A)
Patients praise
- high patient satisfaction scores reported in surveys
- faster ER wait times compared to the New York state average
- some patients report positive experiences and have faith in the staff and facility
- broad range of imaging services offered with accreditation standards mentioned
Common complaints
- reports of rude or condescending staff behavior
- complaints regarding ER wait times and quality of care
- concerns about facility cleanliness and outdated environment
- dissatisfaction with triage and administrative processes
"This is a wonderful staff and hospital and I have complete faith in this facility, the team, and their ability to heal."
— Yelp review"If you want to die/ get the worse treatment possible this is where you want to come. Came here expecting help while waiting in pain beyond belief the staff was literally sitting around joking barely doing their job."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New details, progress seen in Brooks-TLC build | News, Sports, Jobs - Observer Today — Nov 4, 2025
- Brooks-TLC sees ‘momentum’ for future | News, Sports, Jobs - Observer Today — Feb 14, 2026
- Inside the $223M New York hospital 9 years in the making — Nov 5, 2025
- New Brooks-TLC work nearing | News, Sports, Jobs - Observer Today — Nov 5, 2025
- Plans for long awaited new hospital in Chautauqua County moving forward | wgrz.com — Nov 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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