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Family Care, PA

Family Medicine • Durham, NC

About

Family Care, PA is a primary care practice in Durham, North Carolina serving Durham, Raleigh, Cary, Chapel Hill, and Research Triangle Park. The clinic offers treatment for minor illnesses and injuries, management of chronic conditions including diabetes, asthma, heart disease, and depression, preventive services, vaccines, and annual wellness visits. Family Care is in-network with Blue Cross Blue Shield, Cigna, United Healthcare, and Aetna.

Clinic Type

Family Medicine

Address

Durham, North Carolina (serving Durham, Raleigh, Cary, Chapel Hill, RTP)

Phone

919-544-6461

Email

appointments@familycarepa.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • In-network with major insurers
  • Preventive/wellness
  • Vaccines
  • Chronic disease management
  • Treatment for minor illnesses and injuries
  • Management of allergies
  • Asthma
  • Depression
  • Anxiety
  • Diabetes
  • Heart disease
  • High blood pressure/cholesterol
  • Annual wellness visits
  • Sick visits
  • Screenings

Team

  • Sabrina Mentock, MD — MD
  • Elaina Lee, MD — MD
  • Sarada Schossow, PA-C — PA-C
  • Brooke Barkley, FNP-C — FNP-C

Insurance & Payment

  • Blue Cross Blue Shield (BCBS)
  • Cigna
  • United Healthcare (UHC)
  • Aetna

In-network providers for BCBS, Cigna, UnitedHealthcare, and Aetna with plans including BCBS North Carolina options, Blue Options, Blue Advantage, Federal Employees Program; Cigna PPO/Choice; UHC Option/Choice/Choice Plus; Aetna Choice/PPO/POS/Medicare PPO

Not specified

Languages Spoken

  • English

Current Offers

New patient welcome

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Imperial Center Family Medicine): 4.9/5 (1,038)
  • Birdeye (Avance Care Durham): 4.4/5 (309)
  • Birdeye (Oak Street Health): 4.5/5 (84)
  • Birdeye (One Medical): 4.4/5 (35)

Patients praise

  • friendly and welcoming staff
  • thorough and knowledgeable providers
  • efficient appointment scheduling and minimal wait times
  • professional environment

Common complaints

  • instances of dissatisfaction with service quality

"Friendly staff, Katie was very knowledgeable and thorough."

— Birdeye/Imperial Center Family Medicine

"Wait times are minimal, and the nurses are efficient, prompt, and attentive in their interactions."

— Birdeye/Avance Care Durham

"Awful. Awful. Awful. Useless."

— Birdeye/One Medical Brightleaf Square

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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