Family Care, PA
Primary Care • Durham, NC
About
Family Care, PA is a primary care practice in Durham, North Carolina offering treatment for minor illnesses and injuries, management of chronic conditions, and preventive screenings. The practice has four providers and serves patients in Durham, Raleigh, Cary, Chapel Hill, and the Research Triangle Park area, accepting major insurers including Blue Cross Blue Shield, Cigna, United Healthcare, and Aetna.
Clinic Type
Primary Care
Address
—
Phone
919-544-6461
appointments@familycarepa.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
In-network with major insurers; specific plans listed include BCBS North Carolina State Health Plan, Blue Options, Blue Advantage, Federal Employees Program; Cigna PPO and Choice; UHC Option, Choice, Choice Plus; Aetna Choice, PPO, POS, Medicare PPO
Languages Spoken
Current Offers
New Patient Information
FAQs
What steps should a new patient take to schedule their first appointment?
1. Verify in-network insurance coverage. 2. Complete our New Patient Paperwork. 3. Contact our office for an appointment. 4. Request records from previous PCP.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Imperial Center Family Medicine): 4.9/5 (1,038 reviews)
- Birdeye (Oak Street Health): 4.5/5 (84 reviews)
- Oak Street Health internal portal: Average of independent surveys and public reviews (205 ratings (Oak Street Health))
Patients praise
- Friendly and professional staff
- Thorough and attentive medical care providers
- Convenient scheduling and extended hours at certain locations
- Clean facilities
- Ease of communication and patient portals
Common complaints
- Limited initial scope of some visits (e.g., physical exams may require separate scheduling)
"Friendly staff, Katie was very knowledgeable and thorough."
— Imperial Center Family Medicine review"Everyone is so friendly and act like they generally care and listens to what you tell them. I love that I chose Oak Street Health for my new primary providers."
— Oak Street Health patient review"The Drs are very patient with the clients and provide excellent care. The entire staff from front desk to checking out are all polite and provide exceptional customer care."
— Oak Street Health patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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