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Primary Care

Internal Medicine • East Haven, CT

About

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Clinic Type

Internal Medicine

Address

—

Phone

+8606503848

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ynhhs.org/patient-care/primary-care

Services Offered

  • Primary care
  • Internal medicine
  • Family medicine
  • Preventive care
  • Chronic disease management
  • Care coordination

Insurance & Payment

—

Languages Spoken

  • English

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Family Practice & Internal Medicine of New Haven County): 1.0 out of 5 stars (3 reviews)
  • WebMD (Dr. David Riccio): 4.5 out of 5 stars (19 ratings)
  • WebMD (Dr. Paul Di Capua): 5.0 out of 5 stars (6 ratings)
  • WebMD (Sandra Byrnes, NP): 3.5 out of 5 stars (6 ratings (5 reviews))

Patients praise

  • Knowledgeable, compassionate, and attentive doctors
  • Prompt and efficient care in certain practices
  • Accessible communication, including phone availability for test results
  • Supportive and friendly staff in well-regarded offices
  • Thorough medical evaluations and clear explanations of treatments

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Disorganized or unprofessional administrative staff
  • Unexpected billing issues or charges for services not requested/needed
  • Rudeness or poor communication from some healthcare providers
  • Lack of communication regarding staff changes or provider availability

"Went for an annual physical.. got a $175 bill??? said they did all these things beyond a physical (lies) and wont fix the coding."

— Healthgrades User Review

"It is so nice to 1. see the same person every visit, 2. be able to speak with my Dr. when necessary and as mentioned, before, 3. get a personal phone call to discuss test results 24/7."

— RateMDs User Review (Dr. Mark S. Kasper)

"I waited just over 3 hours in there before I asked when I would be seen. The lady told me no virtual doctors would accept the call / visit."

— LocalityBiz User Review (DOCS Urgent Care & Primary Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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