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UM Health-Sparrow

4.4 out of 5 · 165 reviews

Physical Medicine and Rehabilitation • East Lansing, MI • 11 locations

About

Summary: Sparrow Outpatient Rehab at UM Health-Sparrow East Lansing offers outpatient therapy services, including physical, occupational, and speech therapies. Located in Lansing, Michigan, the program operates from 1200 E Michigan Ave, with headquarters at the same address. The unit is part of Sparrow’s rehabilitation services and focuses on outpatient care for patients needing therapeutic treatment without inpatient admission. Contact: 517-364-5255.

Clinic Type

Physical Medicine and Rehabilitation (multi-location group)

Address

1200 E Michigan Ave, Lansing, MI 48912, US

Phone

517.364.5255

Email

info@TheMac.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Rehabilitation services
  • Pediatric rehabilitation
  • Geriatric rehabilitation
  • Pelvic health and lymphedema rehabilitation
  • Hand therapy
  • Fitness and conditioning in rehabilitation
  • Post-surgical rehabilitation
  • Injury rehabilitation
  • Daily living skills rehabilitation

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • drehabs.com (Sparrow Outpatient Rehabilitation Center – Sparrow Health Science Pavilion): 4.4/5 (149+)
  • Healthgrades (Dr. Rani Gebara): 4.2/5 (5)
  • Rehab.com (Outpatient Behavioral Health): 2.1/5 (7)
  • Birdeye (Sparrow Pediatric Rehabilitation Services): 4.2/5 (16)

Patients praise

  • high quality of care from specific therapists and physicians
  • effective recovery progress and skill-building for some patients
  • compassionate bedside manner during procedures
  • supportive staff in certain programs like partial hospitalization

Common complaints

  • concerns regarding staff responsiveness and professional conduct
  • perceived lack of specialization for certain health disorders
  • complaints about billing transparency and high costs
  • feeling unheard or invalidated by care teams

"The level of care was absolutely unmatched. I felt completely taken care of and I made great progress on my injury."

— Patient review for Sparrow Outpatient Rehabilitation Center

"The therapists I worked with were good but I was absolutely shocked when I saw the bill. 7 sessions at 30 minutes each and they charged $3200 before insurance."

— Patient review for Sparrow Pediatric Rehabilitation Services

"I had a horrible experience of being treated like dirt. Do not recommend."

— Patient review for UM Health-Sparrow Outpatient Behavioral Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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