Arthritis and Rheumatology Center, PC
Rheumatology • East Point, GA • Since 2013
About
Arthritis & Rheumatology Center PC (ARC) is a private medical practice specializing in rheumatology, founded in 2013 by Dr. Jatin Patel. It operates 3 offices in Georgia (Roswell HQ, Woodstock, and Woodstock Parkbrooke location) and serves the Atlanta metro area with outpatient rheumatology care. Key details: headquarters in Roswell, 29 employees, 3 U.S. offices, diverse services in rheumatologic diseases, contact emails and phone numbers available. Note: The East Point location is not listed among ARC’s current offices in the provided information.
Clinic Type
Rheumatology
Address
11731 Pointe Place Roswell, GA 30076
Phone
770-284-3150
Clinical.trials@arcenterpc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7 out of 5 stars (146 reviews (Lawrenceville location))
- Birdeye: 4.6 out of 5 stars (193 reviews (Roswell location))
Patients praise
- physicians are frequently praised for being knowledgeable, compassionate, and attentive
- many patients feel heard and valued by the clinical providers
- appreciation for comprehensive, one-stop medical services in some locations
- some staff members recognized as helpful and efficient
Common complaints
- reports of unprofessional, rude, or inconsistent administrative staff
- complaints about billing, insurance communication, and high up-front costs
- concerns regarding high staff turnover and lack of follow-up/communication
- reports of long wait times and scheduling issues
- clinical concerns including infusion process issues and communication gaps regarding side effects
- legal/regulatory settlement related to False Claims Act and infusion service practices
"Dr. Kim and his team are truly exceptional... he genuinely cared about how she was feeling, listened to her concerns, paid attention to side effects, and motivated her to keep moving even when she was in pain."
— Birdeye (Reviewer)"I have had a disastrous time recently with this office... The office canceled my appointment then refused to talk to me except by phone and it wasn't with a medical individual. I have never been treated so badly in my life by a doctor office."
— LocalityBiz (Reviewer)"This review is strictly for the surprising level of unprofessionalism from the front desk staff, not the doctors. I can't comment on medical staff because I didn't get a chance to even meet them."
— LocalityBiz (Reviewer)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Decatur Office - Arthritis and Rheumatology Center, PC — Mar 2, 2026
- Arthritis & Rheumatology Center settles $2.18 million false claims case over infusion practices | GA News News Gazette — Jan 29, 2026
- Arthritis & Rheumatology Center PC Explores the Role of Infusion Therapy in Advancing Rheumatology Care - Atlanta Wire — Feb 6, 2026
- Arthritis & Rheumatology Center to pay $2.18M to settle case - Atlanta Business Chronicle — Jan 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other rheumatology clinics in East Point, or search the full directory by insurance, ratings, and more.