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Mayo Clinic Health System

Dermatology • Eau Claire, WI

About

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Dermatology services at Mayo Clinic Health System in Eau Claire cover experienced care within the Eau Claire campus. Key highlights show a dermatology team led by a dermatology lead (Lena Dragony) and integrated hospital leadership ensuring coordinated patient experience and clinical operations. The health system emphasizes expansion and ongoing clinical services across its Eau Claire location, with dermatology as part of its broader specialty care network.

Clinic Type

Dermatology

Address

1221 Whipple St., Eau Claire, WI 54703

Phone

715-838-5494

Email

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Opening Hours

Mon-Fri: 8:00 AM - 5:15 PM

Website

https://www.mayoclinichealthsystem.org/locations/eau-claire/services-and-treatments/dermatology

Services Offered

  • Dermatology
  • Mohs surgery
  • cosmetic services
  • cryolipolysis (CoolSculpting)
  • body fat removal
  • treatment of skin, hair and nail conditions

Team

  • Patrice Hicks, Cosmetic Services, Dermatology — M.D.
  • Stephanie Tadayon, Dermatology — M.D.
  • Melanie Potaczek, Dermatology — P.A.-C.

Insurance & Payment

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Languages Spoken

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FAQs

Hours

Mon-Fri: 8:00 AM - 5:15 PM

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Emily Fibeger, DO): 4.8/5 star rating (4 reviews)
  • Vitals (Dr. Joy Walker, MD): 5 ratings (4 written reviews); overall rating shown as 5 ratings (4 written reviews (5 ratings total))
  • WebMD (Dr. Joy Walker, MD): 5.0/5 (6 ratings (1 review shown))
  • Healthgrades (Dr. Peter Lee, MD): 4.5/5 star rating (4 reviews)
  • Vitals (Dr. Caryn I. Schulz, MD): mixed/negative review excerpts (no star average shown in snippet) (multiple reviews implied (review text excerpts))

Patients praise

  • Doctors described as knowledgeable and thorough (e.g., skin checks, explaining concerns)
  • Good bedside manner/communication and patients felt comfortable
  • Efficient visits/procedures with clear follow-up (at least in some reviews)

Common complaints

  • Rushed appointments / feeling behind (one review)
  • Office/visit experience complaints including rude behavior or being taken off-task (phone call while patient was in exam room)
  • Billing/price surprise complaint: patient reported being charged far more than agreed due to hospital blood draw and office response

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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