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El Centro Regional Medical Center

4.4 out of 5 · 7,045 reviews

Family Medicine • El Centro, CA • Since 1956 • Two Clinic Locations locations

About

El Centro Regional Medical Center (ECRMC) is a nonprofit, acute-care hospital serving the Imperial Valley since 1956. It expanded from a 34-bed facility to 161 beds after a $44 million modernization. ECRMC operates multiple outpatient centers (primary and specialty care) in El Centro and Calexico, plus a Wound Healing Center, Outpatient Oncology/Hematology & Infusion Center, and Outpatient Medical Imaging. The hospital emphasizes accessible, high-quality care with a community-focused team of physicians, nurses, and staff. Headquarters: El Centro, CA. Main contact: 760-339-7100. Website: ecrmc.org.

Clinic Type

Family Medicine

Address

ECRMC Calexico Outpatient Center 495 Birch Street Calexico, CA 92231; ECRMC El Centro Outpatient Clinic 385 W Main Street El Centro, CA 92243

Phone

760-482-5000

Email

Linda.gonzaba@ecrmc.org

Opening Hours

Hours Monday through Friday, 8:00 a.m. to 7:00 p.m.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Women's health services
  • Pediatric care
  • Routine check-ups
  • Wellness and prevention
  • Diabetes, high blood pressure, and other chronic condition care
  • Flu shots and other vaccinations
  • Coordinating referrals and specialty care
  • Access MyECRMC Patient Portal

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish

FAQs

What services are offered through ECRMC primary care?

Routine check-ups, wellness and prevention, diabetes/high blood pressure and other chronic condition care, flu shots and other vaccinations, coordinating referrals and specialty care, women's health services, and pediatric care.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ECRMC Official Website: 4.36/5 (7,045 ratings)
  • Medicare/CMS (Historical): 2/5 stars
  • Healthgrades: 59% recommend hospital

Patients praise

  • Specific instances of professional and caring individual physicians and staff members
  • Some patients report thoroughness and helpful post-care planning
  • Official patient satisfaction rating of 4.36/5 reported on hospital website

Common complaints

  • Long wait times in emergency department
  • Perceived rude or arrogant staff behavior, particularly at triage or intake
  • Communication issues regarding lab/scan orders and follow-ups
  • Concerns regarding quality of care and perceived competence of medical staff
  • Difficulty accessing timely and appropriate treatment in the emergency room

"Emergency room staff is so rude, specially the white older lady at triage. She literally will be screaming at patients like they are little kids."

— Promallu Review

"ESTOY MUY AGRADECIDA CON EL DR. CHRISTOPHER LAI. ME REALIZO MI CIRUGIA DE REEMPLAZO DE CADERA Y TODO SALIO EXCELENTE."

— Healthgrades Review

"Absolutely horrible and horrid hospital, came in with a skin infection and took almost half an hour just to have my vitals taken."

— MedicalRecords.com Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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