Primary Care El Paso
Family Medicine • El Paso, TX • Since 2018
About
Primary Care El Paso is a private medical clinic in El Paso, TX (founded 2018) offering general care and services including physicals, lab testing, chronic disease management, and anti-aging/family medicine. With three offices in El Paso (HQ at 6000 Northern Pass Dr, Ste A100, El Paso, TX 79911) the practice emphasizes accessible care and same-day appointments. Contact: administration@primarycareelpaso.com; Phone: (915) 264-1830. Website: primarycareelpaso.com.
Clinic Type
Family Medicine
Address
6000 Northern Pass Dr, Ste A100, El Paso, Texas 79911, US
Phone
(915) 264-1830
administration@primarycareelpaso.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.9/5 stars (166 reviews)
- Cloutly: 5.0/5 stars (Not specified (based on snippet))
- Healthgrades: 1.0/5 stars (1 review)
Patients praise
- Availability of same-day appointments and walk-in services at various clinics
- Providers who are attentive, thorough, and take time to listen to patient concerns
- Compassionate and professional clinical care from doctors and nurse practitioners
- Clean and well-organized office environments reported by some patients
- Convenience of bilingual staff and family-focused service models
Common complaints
- Long wait times, sometimes extending for hours before being seen
- Difficulty scheduling appointments, including unresponsiveness to online booking or phone requests
- Unprofessional, rude, or condescending behavior by front-office staff
- Inconsistent communication regarding prescription refills and pharmacy coordination
- Limited availability for sick visits despite same-day marketing claims
"Great clinic. Jose Ruiz, FNP-C, is an excellent provider who always takes the time to listen. The staff is great as well."
— LocalityBiz Review"absolutely horrible experience, always running out of my refills and meds. When I call for an appointment they never have anything available. had strep and they wanted me to wait over a week to be seen..."
— Healthgrades Review"Very insensitive, rude and condescending. Never answer calls or messages. Waiting 2.5 hours for a prescription unbelievable."
— Healthgrades ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care El Paso, TX | The Hospitals of Providence — Feb 17, 2026
- Walk-In Appointments Made Easy in El Paso, TX - Comprehensive Primary Care, PA — Oct 4, 2025
- Primary Care in Texas: Services, Conditions & When to See a Doctor — May 7, 2026
- Primary Care Doctor El Paso, TX | Westwind Medical Associates — Aug 10, 2020
- Healthcare for the Whole Family: Why Family-Centered Primary Care Matters - CNA Primary Healthcare — Mar 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other family medicine clinics in El Paso, or search the full directory by insurance, ratings, and more.