Ballad Health Medical Associates Family Medicine
General Practice • Elizabethton, TN • 1 (Elizabethton location) locations
About
Family Medicine Clinic – Elizabethton on West Elk is a primary care practice in Elizabethton, Tennessee, offering family medicine and internal medicine services for children, adults, and seniors. The clinic provides preventive care including annual physicals, immunizations, cancer screenings, chronic disease management, and same-day or next-day appointments for established patients. Services include online scheduling, a MyChart patient portal, telehealth visits, and virtual urgent care for after-hours needs.
Clinic Type
General Practice
Address
Elizabethton, TN (West Elk Ave area)
Phone
(423) 542-7420
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (online quick care, virtual urgent care)
Emergency Care
Urgent care and virtual urgent care available
Services Offered
Technology & Equipment
Insurance & Payment
Not explicitly listed on page; accepts most major insurance providers; verify by calling (423) 542-7420.
Pay bill online, MyChart bill payment
Languages Spoken
FAQs
How can I schedule an appointment?
Call (423) 542-7420 or book online.
Do you accept my insurance?
Ballad Health Medical Associates Family Medicine accepts most major insurance providers. To confirm if we accept your insurance, please call us at (423) 542‑7420.
What if I need care after hours or during the weekend?
If you require care when our office is closed, you can go to the nearest urgent care or utilize our virtual urgent care clinic. For virtual visits, you can choose between a quick screening or a video visit with a provider.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 4.6/5 for Dr. Craig David Schmalzried; 2.6/5 for Dr. David Kenneth Fenner; 3.4/5 for Dr. Rebekah Livingston Swink (Based on provider profiles at this location)
- Ballad Health official website: 4.9/5 (Katrina D. Edwards, FNP); 4.4/5 (Prabha J. Long, FNP) (48 reviews for K. Edwards; 27 reviews for P. Long)
Patients praise
- Personalized primary care services
- High patient satisfaction scores for individual nurse practitioners, such as 4.9/5 for Katrina D. Edwards and 4.4/5 for Prabha J. Long
Common complaints
- Varied provider ratings ranging from lower scores (2.6) to higher scores (4.6)
"Good review of meds"
— Ballad Health Patient Review (Katrina D. Edwards, FNP)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ballad Health implements temporary masking, visitation limits amid flu, norovirus surge | Elizabethton Star — Dec 23, 2025
- ETSU Health Family Medicine Bristol recognized as ‘Healthcare Heroes’ | Elizabethton Star — Sep 1, 2025
- ETSU expands primary care to meet regional needs | Elizabethton Star — Jan 20, 2026
- Ballad Health community health worker programs earn state accreditation | Elizabethton Star — Jul 1, 2026
- Bailey Psychiatry & Family Medicine now open | Claiborne Progress — Jan 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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