Psychiatry in Elizabethtown
Psychiatry • Elizabethtown, KY
Clinic Type
Psychiatry
Address
Elizabethtown and the Hardin County area (New Directions Psychiatry PLLC)
Phone
+12702160938
oca.tdmhsas@tn.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Online care available with Dr. Whitney Gilley; virtual doctor visits from home
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What makes New Directions Psychiatry different?
Private, one-on-one psychiatry care with direct doctor contact; no schedulers, billers, or coders; care directly with the physician.
What should I expect in appointments?
Initial appointments typically 1.5 to 2 hours, with most therapy sessions around 50 minutes; flexible scheduling including Saturdays and weekly therapy.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Imran Iqbal): 5.0/5 stars (4 reviews)
- Healthgrades (Dr. Sharad Patel): 3.6/5 stars (18 reviews)
- Vitals/WebMD (Dr. Navinchandra Shah): 3.9/5 to 4.0/5 stars (18 to 19 reviews)
- Rehab.com (ASTRA Behavioral Health): 4.4/5 stars (641 reviews)
Patients praise
- compassionate and caring providers
- effective treatment and therapy outcomes
- attentive listening and patience
- friendly and professional support staff
Common complaints
- reports of long wait times
- claims of rude, unprofessional, or uncaring staff/providers
- concerns regarding patient confidentiality
"An amazing, compassionate doctor! Dr. Iqbal has turned my life around..."
— Healthgrades review for Dr. Imran Iqbal"Dr. Navinchandra Shah is and was a very hateful and rude doctor and very poor about helping you. Also the wait time is unbelievable!"
— Vitals review for Dr. Navinchandra Shah"I see Nicole bailey and I could not ask for a better person in my lifetime to have to talk to."
— Rehab.com review for ASTRA Behavioral HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nicole Bailey - Nurse Practitioner in Elizabethtown, KY — May 14, 2026
- Debbie Lanham — Mar 14, 2026
- Christina Cotton, MSN, APRN, PMHNP-BC - LifeStance Health — May 13, 2026
- Christina Lutz — Apr 19, 2026
- Elizabeth Smoot, MSN, PMHNP - LifeStance Health — Dec 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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