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Elkhart Clinic

4.8 out of 5 · 1,280 reviews

Urgent Care • Elkhart, IN

About

Elkhart Clinic is a privately held wellness and fitness services provider with 3 locations in Elkhart, Indiana (HQ: 303 S Nappanee St). It offers collaborative, convenient care across medical-related services, employing about 69 people and generating roughly $395k in annual revenue. Key leadership includes Tom Vandergrift (CEO) and department heads in materials management, business office, and HR. The company uses systems like eClinicalWorks and Cerner. It has an overall employer rating of 3.2/5 from 16 reviews, with modest scores for work-life, compensation, culture, and career. Primary contact: contact@elkhartclinic.com; phone: (574) 296-3200.

Clinic Type

Urgent Care

Address

303 S Nappanee St, Elkhart, Indiana 46514, US

Phone

+15742963200

Email

amattei@elkhartclinic.com

Opening Hours

Monday - Thursday (8 a.m. - 12 p.m., 1 p.m. - 4:30 p.m.)

Services Offered

  • Walk-In Clinic
  • Urgent Care
  • Acute care
  • minor injury care
  • illness care
  • convenient care

Team

  • Dr. Rakhra — Physician
  • Dr. Sue Rakhra — Physician

Insurance & Payment

—

Cash, Credit Card, Check

Languages Spoken

—

FAQs

What are the walk-in clinic hours?

Monday - Thursday (8 a.m. - 12 p.m., 1 p.m. - 4:30 p.m.)\nFriday (8 a.m. - 12 p.m.)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.8 out of 5 stars (based on 1,280 reviews) (1,280 reviews (aggregate across multiple platforms))
  • Better Business Bureau (BBB): A+ rating

Patients praise

  • efficient and fast service at the walk-in clinic specifically
  • highly rated bedside manner for some providers
  • thorough care and genuine concern from staff
  • convenient alternative when regular primary care is unavailable

Common complaints

  • long wait times for appointments
  • staff communication issues including perceived rudeness or lack of notification for delays
  • rushed care experiences
  • administrative issues regarding paperwork

"Never more than 15 minutes at walk in clinic in back."

— LocalityBiz user review

"Doctor Sue arrived to the Clinic 45 mins late. I had to leave because she would’ve made me late to work. ... This was an horrible experience."

— LocalityBiz user review

"She takes her time and does not hurry. She explains things very well. She is thorough."

— Birdeye user review regarding clinic provider

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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