Hartford HealthCare Bone & Joint Institute
Neurosurgery • Enfield, CT
About
Hartford HealthCare Bone & Joint Institute in Enfield, CT offers orthopedic and sports medicine care at 7 Elm Street. The clinic's specialists provide services in joint replacement, foot and ankle, spine, hand and wrist, elbow, shoulder, and sports medicine, treating musculoskeletal disorders and orthopedic injuries from diagnosis through rehabilitation.
Clinic Type
Neurosurgery
Address
Bone & Joint Institute Enfield location, Hartford Hospital
Phone
860.972.2245
Nadine.Ireland@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What specialties are included in the Bone & Joint Institute?
Joint replacement, foot & ankle, spine, hand & wrist, elbow, shoulder and sports medicine.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Apple Maps: 3.0/5.0 (5 (on Yelp/Apple Maps platform))
- Hartford HealthCare internal survey ratings: 4.7-4.9/5.0 (aggregated across individual doctors) (Varies by physician (e.g., 53–278 surveys per doctor))
Patients praise
- High satisfaction with clinical surgeons and medical expertise
- Positive feedback for specific providers and nurses
- Efficient and high-quality surgical outcomes for some patients
- Patient appreciation for the comprehensive, patient-centered programs (e.g., surgery preparation resources)
Common complaints
- Concerns about administrative/office staff responsiveness, including being put on hold and communication issues
- Complaints regarding lack of clarity about post-operative care and medication instructions
- Reports of difficulty scheduling appointments and rudeness from reception staff
- Specific legal allegations regarding potential diagnostic and care failures by certain medical staff
"I just want to let u know that ur customer service suxs n the receptionists r very rude n disrespectful.... I called several times about an appointment n they hung up on me."
— TrustReviewers.com"The Dr was great and very quick to respond to my questions but the staff should have already explained everything to us."
— TrustReviewers.com"Cannot say enough for how awesome the bone and joint was in helping me after surgery. They made me feel like I was the only patient there."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare Surgery Center Earns Dual Advanced Certification in Joint & Complex Spine Surgery | Greater Hartford, CT Patch — Sep 18, 2025
- Hartford HealthCare Surgery Center Earns Dual Advanced Certification in Joint & Complex Spine Surgery – Care Harbor — Sep 19, 2025
- Orthopedic Associates of Hartford Adds 3 Specialists in CT | OAH — Sep 30, 2025
- A Leader in Quality: Hartford HealthCare’s Hartford Surgery Center Earns Dual Advanced Orthopedic Certification in Total Joint Replacement and Complex Spine Surgery: a First in Connecticut – Care Harbor — Dec 14, 2025
- Hartford Hospital recognized by U.S. News & World Report | Greater Hartford, CT Patch — Jul 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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