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Enfield | hartfordhealthcare.org | Hartford HealthCare | CT

4.8 out of 5 · 7,467 reviews

Pain Management • Enfield, CT

About

Hartford HealthCare is a nonprofit hospital and health care system based in Hartford, CT, with near 500 locations across 185 Connecticut cities. It provides comprehensive, affordable care and operates as a large employer (about 4,771 staff) with annual revenue around $5.4B. Their network includes hospitals, urgent care, and specialty services, and they maintain multiple offices in Hartford (HQ at One State Street) and surrounding addresses. For Enfield-specific information, Hartford HealthCare has a presence in the wider Hartford area, but there’s no Enfield-only detail in the provided data. - Headquarters: Hartford, CT - Main contact: socialmedia@hhchealth.org; 1-860-263-4100 (general) - Website: hartfordhealthcare.org - Industry: Hospitals and Health Care (Nonprofit)

Clinic Type

Pain Management

Address

Enfield, CT

Phone

860.696.2380

Email

hrs@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency services available

Services Offered

  • Pain Management
  • Physical Therapy
  • Occupational Therapy
  • Balance & Falls
  • Breast Cancer Rehabilitation
  • Certified Hand Therapist
  • Hand Therapy
  • Headache Management
  • Incontinence & Pelvic Pain
  • Lymphedema
  • Oncology
  • Orthopedic Musculoskeletal Condition
  • Pain (chronic) Management
  • Pregnancy Post-Partum Back Care
  • Pilates-based Rehab
  • Vestibular Rehabilitation
  • Work Injury Rehab

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health (Hartford HealthCare- GoHealth Urgent Care, Enfield): 4.8 out of 5 overall rating (7,435 patients shared ratings)
  • Zocdoc (Hartford Health-Go Health Urgent Care-Enfield): 4.72/5 overall rating; 5/5 bedside manner (32 patients reviewed)
  • Yelp (Hartford HealthCare Medical Group): 1.7 average rating (159 reviews)

Patients praise

  • Urgent care ratings are high overall (e.g., 4.8/5; 4.72/5)
  • Staff described as professional/caring and facilities described as clean/organized
  • Some patients report reasonable wait times
  • Some patients praised systems like calling ahead to save a place

Common complaints

  • Reports of rude/dismissive front desk staff and poor responsiveness
  • Complaints about delays (e.g., being put on hold; wait/appointment delays) and administrative issues (forms not returned, rescheduling problems)
  • Negative experiences related to communication/return calls and perceived lack of prioritization
  • Corporate/service-wide billing/payment complaint themes (BBB profile)

""Rude! Rude! Rude! Put on hold for 15 min and had to hang up""

— localitybiz.com listing for Hartford Hospital Family Health Center — Enfield

""The team members were professional and caring...""

— localitybiz.com listing for Hartford HealthCare-GoHealth Urgent Care — Enfield

""Patient ratings and reviews 4.8 Overall rating... 7,435 patients have shared ratings""

— solvhealth.com page for Hartford HealthCare- GoHealth Urgent Care, Enfield

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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