Drug & Alcohol Rehabs in Erie, PA - Recovery.com
Addiction Treatment • Erie, PA • Since 2017
About
Summary: Recovery.com is a mental health and addiction treatment information platform (part of RehabPath, Inc.) founded in 2017 and headquartered in Madison, Wisconsin. It provides online, unbiased information and resources to support individuals through the entire recovery journey. The company operates in 11 countries and has 4 US offices, with the HQ and primary address in Madison, WI. It is privately held, employs about 101 people, and has raised around $9M in funding.
Clinic Type
Addiction Treatment
Address
Residential414 W. 5th St., Erie, PA 16507
Phone
(855) 913-6391
—
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
—
Insurance & Payment
We accept Medicaid plans, certain types of commercial insurance, and can assist with county funding.
Medicaid, Commercial insurance, Private pay, County funding
Languages Spoken
—
FAQs
What outcomes are tracked?
This center tracks treatment effectiveness with validated surveys on symptoms and quality of life.
Is Medicaid accepted?
Yes, Medicaid is accepted.
Do they accept other insurances besides Medicaid?
We accept Medicaid plans, certain types of commercial insurance, and can assist with county funding.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovery.com (Pyramid Erie Outpatient): 4.4 out of 5
- Rehab.com (Accessible Recovery Services): 4.5 out of 5 (268 reviews)
- StartYourRecovery (Crossroads Treatment Center): 5 out of 5 (266 reviews)
- Rehab.com (Esper Treatment Center): 3.4 out of 5 (11 reviews)
- Google Reviews (Gateway Erie): 2.3 out of 5 (16 reviews)
- Rehabs.com (Glenbeigh Outpatient Center): 3.0 out of 5 (2 reviews)
Patients praise
- staff described as caring, respectful, and supportive by many patients
- treatment credited with saving lives and helping individuals regain stability
- some reports of easy intake and efficient service processes
- welcoming and non-judgmental environment reported in many instances
Common complaints
- reports of unprofessional, rude, or dismissive staff
- concerns regarding administrative, billing, or scheduling issues
- allegations of poor communication and lack of individualized care
- complaints about high costs and perceived lack of service for fees paid
- instances of feeling judged or mistreated during the recovery process
"The physician is very knowledgeable & helpful with a caring attitude."
— StartYourRecovery (Crossroads Treatment Center)"The office staff is extremely rude and treat you like your a lower form if life."
— Rehab.com (Accessible Recovery Services)"Worst rehab I've been to. Needs more one on one with individual counseling not just having groups all day long."
— FindRehabCenters (House of Healing)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Snug Harbor Rehabilitation and Recovery — Aug 6, 2025
- Trilogy Wellness- Erie - Recovery.com — Aug 26, 2025
- 8 Best Alcohol And Drug Rehab Centers In Erie, PA — Jan 16, 2026
- Saint Vincent Health Center Behavioral Health - Erie - Recovery.com — Aug 26, 2025
- Drug Rehab Erie PA | Medicaid Detox and Residential Treatment — Dec 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other addiction treatment clinics in Erie, or search the full directory by insurance, ratings, and more.