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Carbon Health

4.6 out of 5 · 594 reviews

Urgent Care • Escondido, CA • Since 2015

About

Summary: Carbon Health is a private, technology-driven primary and urgent care provider offering virtual urgent care, in-person clinics, and telemedicine services. They operate a network of clinics (including locations in California) with next-day turnaround for certain tests and a focus on streamlined workflows across virtual, in-person, and at-home care. In 2026, Carbon Health filed for Chapter 11 bankruptcy protection to address debt. Services include urgent care, primary care, STI testing, workplace health, virtual care, and electronic health records/healthtech features. Contact options: support@carbonhealth.com, info@carbonhealth.com; main phone numbers: 1-415-612-3256 or 415-869-8858.

Clinic Type

Urgent Care

Address

1855 S Centre City Pkwy #1885B, Escondido, CA 92025

Phone

+1 (442) 325-3758

Email

support@carbonhealth.com

Opening Hours

Every day 9:00 AM – 5:00 PM

Telehealth

Yes (Virtual Urgent Care)

Services Offered

  • Urgent Care
  • Virtual Urgent Care
  • Workplace Health
  • Pediatrics
  • Primary Care
  • Cold/Flu Symptoms
  • STI Testing
  • Sports Physical Exam
  • Occupational Health
  • DOT Physical
  • Escreen / Q Passport
  • UC Follow-up
  • Workers' Compensation Follow-Up

Insurance & Payment

—

Languages Spoken

  • English

FAQs

Commonly treated at this location

Injury; Sore throat; Urinary tract infection; Ear ache; Ear concerns; Cold and flu symptoms; Workers' Compensation Follow-Up; UC Follow-up; Escreen / Q Passport; DOT Physical

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc: 4.95/5 (58)
  • UrgentCareMap: 4.7/5 (497)
  • SolvHealth: 4.8/5
  • Yelp: 2.9/5 (39)

Patients praise

  • Clean and modern facilities
  • Ease of booking via mobile app
  • Generally friendly clinical staff and bedside manner
  • Efficient care for routine needs when processes run smoothly

Common complaints

  • Billing and insurance disputes
  • Incompetent or unhelpful administrative staff
  • Long wait times despite appointments
  • Communication issues and technical failures

"This place was horrible... Not only were they speaking very loudly which is a huge hippa violation. On top of that they would not treat me after all because of a small technicality..."

— LocalityBiz user review

"UPDATE -- 2 months later and still trying to get Carbon to bill my insurance and they still won't. DO NOT COME TO THIS URGENT CARE. THEY ARE A SCAM."

— MapQuest/Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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