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Northwestern Medicine Dermatology

4.9 out of 5 · 6,933 reviews

Dermatology • Evanston, IL

About

Northwestern Medicine is a nonprofit healthcare system affiliated with Northwestern University, offering a network of 10 hospitals and multiple physician offices and urgent care centers in the Chicago area. Its flagship hospital is Northwestern Memorial Hospital. The system includes locations and job opportunities across Illinois, with a presence in the Evanston area. For dermatology-specific needs in Evanston, Northwestern Medicine Dermatology would be the relevant department, though the provided details do not specify a distinct dermatology clinic on Sherman Avenue or in Evanston.

Clinic Type

Dermatology

Address

Northwestern Medicine Dermatology Evanston Sherman Avenue

Phone

8475357664

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • general dermatology
  • cosmetic dermatology
  • diagnosis and treatment of skin conditions
  • skin cancer prevention and sun damage education
  • surgical procedures on the skin
  • cosmetic treatments
  • eczema and skin allergies

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

  • America’s Best hospitals (ranked top 5)
  • Northwestern Memorial Hospital ranked No. 1 in Illinois for 14 straight years by U.S. News & World Report 2025–2026

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Northwestern Medicine official site: 4.9/5 (for Dr. Jill C. Anderson) (2710 ratings)
  • Northwestern Medicine official site: 4.9/5 (for Dr. Ashley N. Millard-Garcia) (2168 ratings)
  • Northwestern Medicine official site: 4.8/5 (for Dr. Jillian H. Swary) (2006 ratings)
  • Birdeye (Northwestern Medicine Department of Dermatology): 2/5 (49 reviews)

Patients praise

  • High satisfaction ratings for individual providers from a large number of surveyed patients
  • Appreciation for provider expertise and thoroughness (mentioned in select positive experiences)

Common complaints

  • Complaints regarding dismissive, rude, or cold bedside manner from some providers
  • Frustrations with office staff, including perceived unhelpfulness and scheduling difficulties
  • Reports of rushed appointments and feeling like "just another body"
  • Dissatisfaction with communication regarding appointment requirements (e.g., body checks)
  • Isolated reports of missed diagnoses or ineffective treatment plans

"Dr Anderson spent 7 minutes with me and I don’t feel like she addressed my concerns or was actually present with me while I was there. Another body, in and out the door."

— Patient review on Vitals/WebMD

"Dr. Mark Gendleman has to be the worst physician, regarding both bedside manner and expertise, I have encountered in all my life. He was unbelievable rude and belittling."

— Patient review on Vitals

"A board-certified dermatologist failed to diagnose a simple fungal infection because she would not listen to me and did not trust that I had any idea what was going on. This seems to be par for the course at Northwestern Medicine lately."

— Patient review on Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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