MGH Everett Family Care
Hospital • Everett, MA
About
Summary: It lists services as adult primary care (routine exams and treatment of medical conditions), basic company details (2 employees, UK and US presence), contact phone numbers for 2025–2026, and general categories. It does not contain information specific to MGH Everett Family Care in Everett or contact details for that location. For the requested contact information for MGH Everett Family Care in Everett, you may need to search directly for that facility’s page or contact MGH customer service.
Clinic Type
Hospital
Address
19 Norwood Street
Phone
617-394-7500
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.8 stars (50 reviews)
- Mass General Brigham Doctor Profile (Dr. Jasleen Kaur): 4.9/5 (45 reviews)
- Mass General Brigham Doctor Profile (Dr. Heather E. Coates-Krawitz): 4.8/5 (42 reviews)
Patients praise
- Highly praised primary care physicians (notably Drs. Kaur, Coates-Krawitz, and Ting)
- Physicians described as attentive, good listeners, and caring
- Patients feel comfortable and valued during appointments
- Clean and welcoming facility environment
- Comprehensive range of medical services offered
Common complaints
- Long wait times for appointments and phone assistance
- Dissatisfaction with front office/receptionist staff professionalism
- Difficulty with prescription refills
- Reports of perceived lack of empathy or poor bedside manner in isolated cases
"Dr. Ting has shown a lot of interest in my care. He was quite thorough, quite inquisitive and he provided answers to my different questions and he referred me to other specialists that was needed."
— Mass General Brigham Patient Review"I called to make an appointment and waited online for 16 mins...I had waited 3 weeks for a refill , there office staff is incompetent to say the least."
— Birdeye Review"Dr Coates-krawitz is always very informative and always listens to me. She is helpful and I travel 1.5 hours to see her because she is the best!"
— Mass General Brigham Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- EvergreenHealth Monroe to open primary, urgent care in Snohomish | HeraldNet.com — Jan 8, 2026
- A Culture of Compassion: Donors Give Back to Mass General Community - Mass General Giving — Sep 16, 2025
- Home care clinicians picket outside MGB headquarters on day 2 of strike - Boston News, Weather, Sports | WHDH 7News — Jul 10, 2026
- ‘We’re hoping management starts to feel the hurt’: Clinicians, homecare workers join MGB strike - Boston News, Weather, Sports | WHDH 7News — Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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