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Family Medicine in Everett, MA - Primary Care | Specialists

Internal Medicine • Everett, MA

About

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Clinic Type

Internal Medicine

Address

19 Norwood Street, Everett, MA 02149

Phone

617-394-7500

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Family%20Medicine/near/Everett%2C%20MA?page=1

Services Offered

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Team

  • Barry N Kaye, MD — Internal Medicine, Family Medicine
  • Sarah A Matathia — Massachusetts General Everett Family Care Clinic
  • Patrick L Leong, DO — Family Medicine, Internal Medicine
  • Deviney M Chaponis, MD — Internal Medicine, Family Medicine

Insurance & Payment

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Notes indicate providers may accept more insurance plans than shown; confirm at appointment

Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (Dr. Sarah Matathia): 4.9/5 (65 ratings, 26 reviews) (65 ratings, 26 reviews)
  • Mass General Brigham (Dr. Jasleen Kaur): 4.9/5 (124 ratings, 45 reviews) (124 ratings, 45 reviews)
  • Mass General Brigham (Dr. Heather Coates-Krawitz): 4.8/5 (~114 ratings, ~40 reviews) (~114 ratings, ~40 reviews)
  • Vitals (Dr. Thomas Pfeiffer): 3.8/5 (5 ratings) (5 ratings, 2 written reviews)
  • WebMD (Dr. David Ting): 3.0/5 (4 ratings) (4 ratings)

Patients praise

  • Many primary care physicians are described as caring, attentive, and thorough
  • Patients appreciate doctors who take the time to listen and answer questions
  • Some staff members are noted as polite and helpful
  • Effective and timely communication through digital portals (e.g., Patient Gateway)

Common complaints

  • Reports of rude or unprofessional front-desk and nursing staff
  • Difficulties with appointment scheduling and phone communication
  • Occasional perceptions of doctors being dismissive or not listening well
  • Concerns regarding administrative practices and patient flow

"Some people pretend to care because it's only about money for them but this Doctor she actually cares about her patients and nowadays you don't get too many people like that."

— Mass General Brigham patient review

"I sometimes feel that she doesn't listen well and talks more than I need; other times she listens A LOT to severe family issues."

— LocalityBiz patient review

"Honestly staff/doctors are very unprofessional. The front desk gossip alot and some of them are rude."

— LocalityBiz patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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