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Family Medicine in Everett, MA - Primary Care | Physicians

Primary Care • Everett, MA

About

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Clinic Type

Primary Care

Address

Massachusetts General Everett Family Care Clinic, 19 Norwood Street, Everett, MA 02149

Phone

617-394-7500

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Family%20Medicine/near/Everett%2C%20MA?page=1

Services Offered

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Team

  • Barry N Kaye, Internal Medicine, Family Medicine — MD
  • Sarah A Matathia, MD, MPH — MD, MPH
  • Jasleen Kaur, MD — MD
  • Jennifer Kathleen Scanlon, Nurse Practitioner — FNP-BC

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (provider profiles for Dr. Jasleen Kaur): 4.9 out of 5 (45 reviews)
  • Mass General Brigham (provider profiles for Dr. Heather E Coates-Krawitz): 4.8 out of 5 (39 reviews)
  • Mass General Brigham (provider profiles for Dr. Barry N. Kaye): 4.5 out of 5 (24 reviews)
  • Mass General Brigham (provider profiles for Dr. David W Harrison): 4.9 out of 5 (46 reviews)
  • U.S. News (provider page for Dr. Elana Bloomfield): patient experience ratings across 6 categories (rating details not shown in snippet) (18 reviews)

Patients praise

  • Doctors who listen carefully, show caring/professional bedside manner, and take time with patients
  • Thorough exams and providing clear explanations/advice
  • High satisfaction with PCP continuity and trust in provider
  • Supportive staff/nurses mentioned positively at some practices

Common complaints

  • Negative patient-experience reports about clinic processes and customer service (front desk rudeness, impersonal/neglectful care)
  • Reports of long waits/overbooking and limited time with clinicians
  • Lack of listening or inadequate responses during visits reported in reviews
  • Unprofessional behavior and difficulty getting appropriate evaluation/referrals mentioned

"“She is very caring and listens very carefully to everything that you have to say… She also explains everything and answers all questions that you may have.”"

— Mass General Brigham provider profile for Dr. Jasleen Kaur (Everett, MA)

"“Very thorough… makes me feel like my health matters always gives great advice… It’s the best doctor I’ve ever had.”"

— Mass General Brigham provider profile for Dr. Heather E Coates-Krawitz (Everett, MA)

"“He’s a great doctor. He listens. He follows up. I haven’t had any issues with him.”"

— Mass General Brigham provider profile for Barry N. Kaye (Everett, MA)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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