Mercy Health — Fairfield Family Medicine
Hospital Medicine • Fairfield, OH
About
Mercy Health — Fairfield Family Medicine in Fairfield, Ohio offers primary care and family medicine services along with integrated behavioral and mental health care. The clinic provides annual physicals, immunizations, preventive care, diagnosis and treatment of common medical problems, and management of chronic illnesses.
Clinic Type
Hospital Medicine
Address
741-A Wessel Dr., Fairfield, Ohio 45014
Phone
513-829-2614
emailCompliance@BSMHealth.org
Opening Hours
8:30 am - 5:00 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Care & Treatment
Primary Care and Family Medicine Integrated Behavioral and Mental Health
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 4.3/5 (for APRN Megan R Houser) (Not explicitly stated (Provider specific))
- Vitals: 4.6/5 (for Dr. Rebecca S Koehl) (Not explicitly stated (Provider specific))
- Vitals: 4.5/5 (for Dr. William Joseph Mauntel) (Not explicitly stated (Provider specific))
- WebMD: 5/5 (1 review)
- Healthgrades (for Dr. Sean Johnson): 5/5 (17 reviews)
Patients praise
- Friendly and caring staff overall
- Prompt and efficient care reported by some patients
- Physicians perceived as thorough and good listeners by some patients
- Clean and well-maintained facilities
Common complaints
- Lack of empathy from specific providers
- Dismissive attitude towards patient concerns or symptoms
- Dissatisfaction with scheduling and wait times
- Feeling unheard or shut down by medical staff
"Ms. Houser demonstrates a lack of empathy for patients with Mental Health conditions. Ms. Houser told me that I should "get over" what happened to me."
— Yelp/MapQuest (Review by Andrew B.)"Dr. HIJAZI, dropped me as a patient because I asked her a question. She is rude and dismissive. Don't go to her."
— WebMD (Review regarding Internal Medicine)"Dr. Johnson is the best! He listens, asks questions and take his time. Provides a lot on knowledge. Thank you Dr. Johnson."
— Healthgrades (Review for Dr. Sean Johnson)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Springfield Mercy Health acquires 2 Fairborn locations | News | springfieldnewssun.com — Dec 2, 2025
- Mercy Health expands access to care, launches family medicine residency program — Jun 3, 2026
- Mercy Health Invests in the Next Generation of Physicians With New Residency Program - Mercy Health Foundation Lorain — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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