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Jefferson County Health Center

3.4 out of 5 · 36 reviews

Women's Health • Fairfield, IA • Since 1912 • 2+ (Ottumwa clinic expansion noted) locations

About

Jefferson County Health Center (JCHC) is Fairfield, Iowa’s oldest county hospital, founded in 1912. It operates as a public/private hospital in the Hospitals and Health Care sector and is headquartered at 2000 S Main St, Fairfield, IA 52556. The facility offers a range of health services to Jefferson County and employs about 57 staff. It has an annual revenue around $32.6 million. JCHC is known for its historic dedication dates (dedicated and opened in 1912) and is commonly referred to by its acronym, JCHC. Main contact line options include several local numbers: 641-472-4111, 641-472-4156, 319-456-2058.

Clinic Type

Women's Health

Address

2000 S Main St, Fairfield, Iowa 52556, US

Phone

641-472-4111

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Clinic
  • Primary care
  • Specialty clinic
  • Walk-in clinic
  • JCHC clinics
  • Professional clinic
  • Richland clinic

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

  • Performance Leadership Award in Quality from the Chartis Center for Rural Health

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 3.4/5 (36)
  • Homefacts.com (based on Medicare data): 84/100 (Overall Hospital Rating) (235 surveys)

Patients praise

  • Cleanliness of rooms and facilities
  • Generally good communication from doctors and nurses regarding care
  • Effective communication of discharge and recovery information
  • High percentage of patients willing to recommend the hospital in some reports

Common complaints

  • Long wait times in the emergency room
  • Dissatisfaction with communication from staff and management regarding complaints
  • Inaccurate or improper sample collection for lab tests
  • Perceived lack of responsiveness to patient concerns

"I waited for an hour and 15 minutes past my appointment time to see a NP. The practitioner rushed through the exam, incorrectly collected a sample for a test I needed... They did not care about the hardship they created..."

— MedicalRecords.com review

"We sat for ten hours trying to get that man the help he needed. He was very ill... there are too many none emergency situations sitting there and that is very frustrating."

— HospitalStats.org user submission

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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