Health & Human Service Resources
Mental Health Services • Fall River, MA
Clinic Type
Mental Health Services
Address
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Phone
508-324-2000
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Opening Hours
24 hours a day, 7 days a week (1-1-1 refers to 2-1-1 service; operators fluent in Spanish available; interpreter services in 150+ languages)
Services Offered
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Insurance & Payment
—
Languages Spoken
What Patients Say
Overall sentiment across review platforms: mixed
- NursingHomeDatabase.com (Fall River Healthcare): 1 out of 5 stars (CMS rating) (10 formal complaints recorded between 2024-2026)
- Birdeye (Northeast Health Services): 4.2 out of 5 stars (64 reviews)
- Birdeye (Foundations for Wellness, LLC): 4.7 out of 5 stars (23 reviews)
- Mass Care Link: 4.6 out of 5 stars (Birdeye); A+ (BBB) (111 reviews)
Patients praise
- Access to professional counseling and mental health services
- Helpful, compassionate care provided by some individual caregivers or therapists
- Supportive and professional organization for caregivers in adult foster care settings
Common complaints
- Unsanitary facility conditions and pest infestations (roaches and mice)
- Understaffing leading to long wait times for patient assistance
- Poor communication with family members and patients
- Concerns regarding empathy, professionalism, and insensitive care staff
- Documented high-severity deficiencies and complaints concerning abuse and neglect prevention policies
"The nurses here lack empathy and are extremely insensitive to families. I have NOTHING good to say about this place."
— EveryPlace (Fall River Healthcare)"I deal with two of your health providers and I would not be here today without them. My therapy is going great and I am lucky to have her."
— Birdeye (Northeast Health Services)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Southcoast Health Resource Connect is an Essential Resource - Southcoast Health — Sep 1, 2025
- Youth Services - Welcome to Fall River, Massachusetts — Oct 18, 2025
- Thanks to Southcoast Health, Fall River Public Schools and PACE launching mobile RV offering first of its kind help and comprehensive services – Fall River Reporter — Sep 1, 2025
- HealthFirst expands behavioral health services in Fall River — Oct 29, 2025
- Healey-Driscoll Administration Expands Community-Based ... — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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