Inova Primary Care
Family Medicine • Falls Church, VA
About
Inova Primary Care - Falls Church is an internal and family medicine practice in Falls Church, VA that provides preventive care, chronic disease management, and treatment for common illnesses for patients of all ages. The clinic offers behavioral health services, virtual visits, lab services, vaccines, procedures, Botox and aesthetic services, and a chronic care management program for Medicare patients, along with MyChart patient portal access and translation services.
Clinic Type
Family Medicine
Address
6565 Arlington Blvd Ste 500, Falls Church, VA 22042
Phone
703-531-2244
SpecialEvents@inova.org
Opening Hours
Mon 7:00AM-5:00PM; Tue 7:00AM-5:00PM; Wed 7:00AM-5:00PM; Thu 7:00AM-5:00PM; Fri 7:00AM-5:00PM
Telehealth
Inova Primary Care Virtual Visits; InovaAnytime after-hours virtual care available
Services Offered
Technology & Equipment
Team
Insurance & Payment
Translation services available; contact office prior to appointment.
not specified
Languages Spoken
FAQs
What services are offered at the Falls Church location?
Behavioral Health Services are offered; Botox and fillers available; chronic care management; virtual visits; MyChart access.
MyChart
MyChart is a free service offered by participating Inova medical facilities and doctors' offices that offers patients personalized and secure online access to portions of their medical records.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 4.9 out of 5 stars (based on 72 ratings) (72 ratings for Dr. Messay Balcha)
- Healthgrades: 4.6 out of 5 stars (based on 52 ratings) (52 ratings for Dr. Bao Vo)
- magicpin: 2.9 out of 5 stars (33 ratings)
Patients praise
- High praise for specific providers (e.g., Dr. Balcha, Dr. Vo, NP Lindsey Chapman) for being thorough, professional, and empathetic
- Patients feel listened to and understood by attentive medical staff
- Positive, efficient, and friendly demeanor of some office staff, including phlebotomists
- High likelihood of recommending specific, well-regarded doctors
Common complaints
- Inconsistent experiences with support staff and administrative personnel
- Lengthy wait times
- Reports of overwhelmed medical support staff leading to errors or omissions in care
- Occasional negative, impatient, or dismissive interactions with certain providers
"Dr. Balcha is recognized for his clear examinations and genuine concern, which has improved some patients’ attitudes towards healthcare."
— Healthgrades reviews for Dr. Messay Balcha"Recently added more physicians to this office but the same medical support staff is overwhelmed handling twice the workload. Lots of errors, omissions, and mistakes; providers are too rushed."
— Yelp customer review for Inova Primary Care - Falls Church"Dr. Vo has always been my trusted physician - treating me with respect, kindness, and care... He answers all of my questions clearly and patiently."
— Healthgrades reviews for Dr. Bao VoSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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